Systems Analyst, Transit Technology

Offre d’emploi originale

The Systems Analyst serves as a technical specialist responsible for the installation, maintenance, and repair of advanced transit hardware and software systems. They also participate in designing IT components and planning system life cycles to ensure optimal performance for OC Transpo operations.

Détails du poste

Requisition ID: 23513 Department: Transit Services Dept. Service: Transit Customer Syst & Planning Service Employment Type: 1 Full-time Temporary - Up to 18 months Work Hours: 35.00 /hours per weekAffiliation: ATU 1760/Non Shift Salary Information: $68,544.84 - $97,215.30 annually (2023 rates of pay)Location: Transit Service, 1500 St.Laurent Job Category: Transit Services - OC Transpo Application Close: 22/09/2026JOB SUMMARY The mandate of the Transit Customer Systems and Planning Service is to provide customer service, service planning and technology and control systems support for OC Transpo, geared to providing excellence in customer service delivery to 100 million transit customers per year by means of conventional bus, para transit and rail operations. The Technology and Control Systems branch is responsible for managing multiple and major transit IT projects that are highly complex, of multi-million dollar value, normally extend over multiple years, and may require extensive public consultation. You serve as the technical specialist for technology systems, including but not restricted to, the installation, maintenance and repair of advanced hardware/software systems such as Mobile Data Terminals (MDT), RF Radio, Automated Vehicle Location (AVL) readers, communication radios, Fuel Focus equipment, and vehicle diagnostic laptops. You participate in developing/designing/determining the computer system hardware/software components required for the operation of Transit Information Technology systems for the Branch, plan/develop systems’ life cycles, contribute to maintaining the optimum performance of hardware components and provide support to system users. EDUCATION AND EXPERIENCE Completion of 3 year community college diploma in either Engineering Technology, preferably in Electrical or Electronics fields, or Computer Technology, or a related field. Minimum of 5 years of progressively responsible experience in the electronic engineering field, in the analysis, design, maintenance and repair of technology systems used in transit vehicles. Experience should include technical writing, specifications documentation and work experience in a unionized environment. CERTIFICATIONS AND LICENCES Not applicableKNOWLEDGE Branch/Division mandate, programs, policies, guidelines Knowledge of electronic systems and their relationships to different OC Transpo vehicle types Knowledge of troubleshooting, repair and design of electronic and mechanical components, and of documentation procedures Possess an understanding of how technology systems relate to the structure/function of other planning, information and operational systems Knowledge of radio frequency equipment including modems and communication protocols; Performance and technical specifications Business software and information systems (SAP, maintenance management information systems, project management) Principles/techniques of project management Knowledge of data collection, validation, analysis and uses Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures Knowledge of applicable health and safety legislation, including the rights and duties of workers COMPETENCIES, SKILLS AND ABILITIES Able to work independently with minimum supervision, and collaboratively with all staff as part of a team Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work, and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines Able to work with hardware, specific computer applications or software used in the section Possess proven skills related to component repairs of complex micro-controlled data acquisition and radio-controlled equipment Able to troubleshoot and assess/resolve complex technical problems Able to debug, repair and design electronic and mechanical components Possess computer literacy in MS Office Suite in a Windows environment, including use of intra/internet Able to collect, analyze and evaluate data and formulate recommendations Possess excellent interpersonal, communication and writing skills Flexible and adaptable to deal with shifting priorities and emerging technologies Thorough and attentive to accuracy and detail Able to demonstrate sound judgment Possess initiative, motivation and creativity Possess maturity, patience, integrity Possess a work record of good attendance and job performance WHAT YOU NEED TO KNOW Language Requirement: English oral, reading, writing Additional vacancies may occur during the competition process Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire. The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation. Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca. .

Ce que vous ferez

The Systems Analyst serves as a technical specialist responsible for the installation, maintenance, and repair of advanced transit hardware and software systems. They also participate in designing IT components and planning system life cycles to ensure optimal performance for OC Transpo operations.

Exigences

Candidates must possess a 3-year community college diploma in Engineering or Computer Technology and at least 5 years of experience in electronic engineering. The role requires expertise in troubleshooting complex transit technology systems and familiarity with relevant health and safety legislation.

Compétences indiquées

• SAP · Souhaitée
• Résolution de problèmes · Souhaitée
• interpersonal skills · Souhaitée
• Analyse de données · Souhaitée
• Gestion de projet · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Systems Analysis
• Transit Technology
• Hardware Maintenance
• Software Troubleshooting
• Electronic Engineering
• Automated Vehicle Location
• Radio Frequency Equipment
• Technical Writing
• Project Management
• Data Analysis
• SAP
• Communication Protocols
• Vehicle Diagnostics
• Health And Safety Legislation
• Problem Solving
• Interpersonal Skills
• Rail Operations
• Employment Equity
• Patience
• Public Consultation
• Organizational Skills
• Hardware Components
• Emerging Technologies
• Planning
• Business Software
• Management Information Systems
• Customer Service
• Communication
• Communications Protocols
• Computer Science
• Information Systems
• Computer Literacy
• Modems
• Information Technology
• Control Systems
• Creativity
• Data Acquisition
• Data Collection
• Debugging
• Disabilities
• Value Averaging
• Electronics
• English Language
• Interpersonal Communications
• Microsoft Office
• Radio Frequency
• SAP Applications
• Service Planning
• Software Systems
• Troubleshooting (Problem Solving)

Domaines d’emploi

• Technology
• Transportation
• Engineering
• Government & Public Sector
• Customer Service & Support
• Technology Analyst
• Technical Consultant / Analyst
• Systems Analysts
• Computer Occupations, All Other