Casual Tenant Support Worker | White Road Supportive Housing | Duncan

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all. ROLE PURPOSE This position will provide casework and support to residents of Connective’s programs to enhance their quality of life, to ensure the orderly and safe operation of the facility, and to maintain the goals of the counselling and/or rehabilitative plans. HOURS (no guaranteed hours) Multiple Casual Roles available WHAT WE OFFER? Committed Living Wage Employer 2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC 2023 High-Performance Culture Award from Supporting Lines Competitive benefits package, including health, wellness, and pension plan Career and personal development, with the ability to grow in a diverse range of programs and departments Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management Access to On-Demand Pay to withdraw earned wages before payday Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months) REPORTING AND WORKING RELATIONSHIPS Reports and is accountable to the Program Manager or their designate Participates as a member of the Connective services team to ensure quality and continuity of services to clients Liaises with staff and volunteers of community and government agencies as required Liaises with Connective staff as necessary Accepts clinical direction from the care team Participates as a member of the Connective staff team KEY ACCOUNTABILITIES Participates in the assessment, goal setting, and program planning - such as Personal Service Plans - for individuals living semi independently. Documents and implements the plan and provides input into the evaluation of the program. Evaluates client needs and develops short-term plans to meet such needs with the active participation of residents and their families. Works directly with additional staff (i.e., Social Workers and Outreach Workers), community service and support providers, government and non-government organizations, and First Nations service providers to inform the development and implementation of individual support plans consistent with harm reduction and Connective’s philosophies and practices. Assists residents to function more independently in their own homes and in the community. Assists residents with daily life skills, social skills, and/or behaviour management. Nurtures opportunities and assists residents with activities such as grooming, basic cooking, money management, shopping, household safety, and pet care. Facilitates physical, recreational, educational, social, and vocational activities. Recognizes, analyzes, and deals with potential emergency situations such as aggressive behaviour(s) to minimize potential harm to others and/or the public. Administers medication to residents in accordance with established policy. Ensure health and safety standards are maintained. Maintains oversight of the building as required to mitigate conflict amongst residents and/or other persons accessing the property. Complete regular and routine walk-through checks of the property and immediately surrounding area. Reviews and evaluates residents’ progress and adjusts programs as required. Provides feedback and support to residents and/or their families. Accompany and/or transports clients to activities such as appointments, shopping, or leisure activities. Maintains/provides either written and/or verbal reports regarding clients’ daily activities and progress in accordance with policy and standards. Ensures that all required documentation is complete and accurate. Identifies social, economic, recreational, physical, vocational, and educational services in the community that will meet clients’ needs. Maintains liaison with other agencies, professionals, government officials, and the community. Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory, and food services. Provides input into meal scheduling and preparation, including food inventory. As assigned, organizes, executes, and oversees the preparation of meals and involves the residents in this process. Participates in team meetings as instructed by the Program Manager. Other duties as subsequently negotiated. WORKING CONDITIONS Functions independently, while remaining a crucial member of the care team Adheres to Connective policies and procedures Is available to work flexible hours as needed, which may include some evenings/weekends, as determined by program/client needs and schedules Is a member of CUPE Local 1936-11 Receives benefits and works within the working conditions as outlined in the collective agreement and personnel manual EXPERIENCE AND SKILLS Graduated with a Diploma in a related human/social service field and one-year of related experience Minimum one-year related experience working with populations impacted by homelessness, substance use, and mental health challenges, developmental disabilities and/or spectrum disorders, and/or barriers to stable housing. Experience working with First Nation communities A demonstrated and clear ability to respond well in crisis situations An understanding of providing service to people with different learning abilities Demonstrated ability to deal with potential violence Excellent written and verbal communication skills in English An equivalent combination of related training and experience, including lived experience, may be considered. Knowledge of community resources REQUIREMENTS Ability to successfully complete a Criminal Records Check Current Emergency First Aid Certificate (please refer to the Certificates accepted in B.C. - WorkSafeBC) Willing to complete Food Safe Certificate (Level 1) Successful reference check Successful educational verification Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role. INCLUSION At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities. For more information on Connective’s services and locations, visit our website at https://connective.ca/

This position provides casework and support to residents in supportive housing to improve their quality of life, ensure facility safety, and maintain rehabilitative plans. Key duties include participating in assessment and goal setting, implementing support plans, assisting residents with daily living skills, and managing potential emergency situations.

Candidates must have a Diploma in a related human/social service field and a minimum of one year of related experience working with populations facing homelessness, substance use, mental health challenges, or developmental disabilities. A clear ability to respond well in crisis situations, excellent communication skills in English, and the ability to pass required checks are mandatory.

• Health Insurance • Wellness • Pension Plan • Career Development • Personal Development • Staff Mental Health Supports • In-house Counsellor • Employee Family Assistance Program • Critical Incidents Stress Management • On-Demand Pay Access

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Casework
• Support Planning
• Goal Setting
• Program Implementation
• Client Needs Evaluation
• Harm Reduction
• Daily Life Skills Assistance
• Behaviour Management
• Emergency Response
• Medication Administration
• Health And Safety Standards
• Conflict Mitigation
• Documentation
• Community Resource Identification
• Liaison
• Food Preparation

• Social Services
• Healthcare
• Security & Safety
• Administrative

Formation minimale

Diplôme professionnel

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine