Relationship Management Associate

Résumé du poste

The Relationship Management Associate supports the lending process by building strong customer relationships and delivering accurate administrative expertise. They also provide professional front desk support and coordinate office needs to ensure seamless operations.

Détails du poste

Closing Date (MM/DD/YYYY): 10/08/2026 Worker Type: Term (Fixed Term) Language(s) Required: English Term Duration (in months): 21 Salary Range (plus eligible to receive a performance based incentive, applicable to position) : $55,160 - $74,620 Why FCC? At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide. Here’s what you can expect when you join our team: Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world Growth: Learning and development opportunities to help you thrive Hybrid work options ~ How you’ll make an impact As a Relationship Management Associate, you’ll support the lending process by building strong customer relationships and delivering fast, accurate administrative expertise that strengthens decisions and elevates the customer experience. If you’re passionate about agriculture and energized by creating great experiences for customers and colleagues, this role is a great match. What you’ll do Proactively build and maintain relationships with customers, helping identify needs and opportunities Work closely with Relationship Managers to identify customer needs and proactively reach out to customers and prospects Answer customer inquiries thoroughly and professionally, creating value and sales opportunities Keep the office running seamlessly by delivering professional front desk support Perform administrative tasks with speed and accuracy Proactively coordinate office needs to resolve issues before they impact operations What you’ll bring to the team Required qualifications: A diploma in business A minimum of two years of related experience (or an equivalent combination of education and experience) Proven ability to build and maintain business relationships, including engaging with customers, centres of influence or community partners Strong attention to detail and ability to prioritize tasks Preferred qualifications: Customer service experience, ideally in a financial, law, agricultural or advisory setting Passion for agriculture, with knowledge of farming operations or agribusiness environments Not sure you meet every requirement? We encourage you to apply anyway. You belong here At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives. We encourage qualified applicants to apply, including members of these four employment equity groups: • Indigenous Peoples • Members of visible minority groups • Persons with disabilities • Women Accessibility and accommodations To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: TalentSupplyRecherch@fcc-fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

Ce que vous ferez

The Relationship Management Associate supports the lending process by building strong customer relationships and delivering accurate administrative expertise. They also provide professional front desk support and coordinate office needs to ensure seamless operations.

Exigences

Candidates must have a diploma in business and at least two years of related experience. Strong attention to detail and the ability to build professional business relationships are essential for this role.

Avantages

• Performance based incentive • Group benefit plans • Savings plans • Well-being support • Wellness programs • Learning and development opportunities

Compétences indiquées

• Service à la clientèle · Souhaitée
• Administrative Support · Souhaitée
• Souci du détail · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Relationship management
• Administrative support
• Customer service
• Lending process support
• Attention to detail
• Task prioritization
• Business communication
• Front desk support
• Sales opportunity identification
• Agribusiness knowledge
• Employment Equity
• Influencing Skills
• Influencing Without Authority
• Relationship Management
• Sales Prospecting
• Financial Law
• Administrative Functions
• Agriculture
• Management
• Customer Service
• English Language
• Sales
• Operations
• Prioritization
• Customer Inquiries
• Detail Oriented

Domaines d’emploi

• Administrative
• Finance & Accounting
• Customer Service & Support
• Agriculture
• Government & Public Sector
• Relationship Management Associate
• Sales Support Assistant
• Shop Sales Assistants
• Sales and Related Workers, All Other