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Détails du poste

Temporary position for 12 months. As a business account manager, you help maintain business relationships with struggling clients for accounts with a moderate impact on the business sector. You balance portfolio profitability with client/partner satisfaction. You serve and maintain personal business relationships with businesses, associations and groups. The ability to communicate effectively is therefore essential. You drive results by actively helping your unit achieve its sales and business development objectives. Your work and initiatives require extensive knowledge of your line of business. You advise and assist clients. You represent and negotiate on behalf of Desjardins and enter the organization into agreements in accordance with current processes, standards and directives. You also have opportunities to establish and negotiate product and service terms. Interpersonal savvy is therefore essential. More specifically, you will be required to: Maintain lasting, personal business relationships with clients to promote services Manage accounts by serving as the link between clients and the organization and ensuring that clients have the products and services they need, are using them correctly, and are satisfied with them Identify and analyze member/client needs and recommend strategies and solutions to achieve objectives Prepare integrated service offers that balance member/client satisfaction, profitability and risk. Negotiate terms. What we offer* Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment * Benefits apply based on eligibility criteria. What you bring to the table Bachelor's degree in a related field A minimum of two years of relevant experience Please note that other combinations of qualifications and relevant experience may be considered Knowledge of French is required Action oriented, Communicates effectively, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning Equity, Diversity, Inclusion and Accessibility At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Trade Union (If applicable) Job Family Member/client sales and service (FG) Unposting Date 2026-08-19

Ce que vous ferez

You will manage business relationships with clients to promote services and ensure their needs are met through effective account management. Additionally, you will identify client needs, recommend strategies, and negotiate integrated service offers that balance satisfaction, profitability, and risk.

Exigences

The position requires a bachelor's degree in a related field and a minimum of two years of relevant experience. Candidates must also possess strong communication skills and the ability to work effectively in a business development environment.

Avantages

• Competitive salary • Annual bonus • 4 weeks of flexible vacation • Defined benefit pension plan • Group insurance • Telemedicine • Reimbursement of health and wellness expenses • Telework equipment

Compétences indiquées

• Service à la clientèle · Souhaitée
• Vente · Souhaitée
• Communication · Souhaitée
• Analyse financière · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Account management
• Business development
• Sales
• Negotiation
• Relationship management
• Communication
• Customer service
• Financial analysis
• Strategic planning
• Risk management
• Interpersonal savvy
• Action oriented
• Customer focus
• Nimble learning
• Action Oriented
• Experimental Learning
• Business Development
• Transactional Accounts
• Customer Service
• French Language
• Telehealth

Domaines d’emploi

• Finance & Accounting
• Sales
• Customer Service & Support
• Management & Leadership
• Business Account Manager
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products