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Résumé du poste

The Production Assistant and Technician will provide technical support for live holiday performances, including the setup and operation of audio equipment. They will also assist with prop, costume, and puppet maintenance while ensuring positive interactions with zoo visitors.

Détails du poste

Join our team at the Wilder Institute’s Calgary Zoo and grow your experience at one of the most unique sites in Calgary! The Wilder Institute’s Calgary Zoo is seeking a temporary Production Assistant & Technician who will bring their experience in the performing arts to make memories for guests at family Christmas and holiday parties. Our Visitor Engagement department is looking for an enthusiastic person to provide technical and production support for an original family Holiday musical as a Production Assistant and Technician. This position requires transport, set-up and tear-down of audio equipment in one of three on-site performance venues, as well as running audio sound for live performances. Performances will take place on Saturdays and Sundays November 14-December 20, with rehearsals in advance. Our Purpose | We act for wildlife; saving species and inspiring people to join us.. Our Core Values | Drive impact, nurture connection, cultivate hope, and be bold. Location: Calgary Zoo Contract: Start date: * Start Date: October/November 2026 * End Date: January 3, 2027 * Standard hours: 18-30 hours per week What you will do: * Reporting to the Theatre Coordinator, this role provides support for technical and practical operations of the theatre engagement team. Primary responsibilities will include but are not limited to: * Maintain and operate technical equipment including daily transport, setup and operation of audio systems (microphones, mixing board, speakers etc.) * Prop, costume and puppet maintenance including minor repairs, laundry, and storage * Coordination of rehearsal/performance spaces including set up/strike of outdoor performance stage and pop-up tent(s) * Assist in distribution of performance and preparatory materials such as schedules, scripts, rehearsal video, music files etc. * Assistance with daily operations and production requirements as directed * Maintain positive communications with staff, volunteers and visitors * Coordinate the acquisition and/or construction of additional props, costumes, sound equipment and other performance supplies What you will bring: * Completion of High School Diploma * All applicants must be 18+ * 1+ years relevant experience in aspects of technical stage craft with knowledge of audio equipment and operation * 1+ years' experience in a customer service environment * Self-motivated with an ability to work independently as well as part of a collaborative team * Previous stage management experience is an asset * A love of wildlife and conversation * Commitment to excellent customer service to ensure visitors have a positive and memorable experience * A high level of curiosity, empathy and the desire to learn new skills Working Conditions: * This is a high-energy role with physical requirements. Staff must be able to walk the entirety of the zoo grounds and stand on feet for extended periods of time * Some heavy lifting is required including carrying props/puppets, pulling and pushing wagons on various terrains, and setting up/striking audio equipment * Outdoor work in various weather conditions and temperatures including high heat, cold, rain, wind and smoke. The Wilder Institute's Calgary Zoo is an outdoor facility and all staff working at the zoo must be comfortable working in a large variety of outdoor conditions. The organization follows the advice of Environment Canada when responding to temperature and air quality issues. The Wilder Institute's Calgary Zoo is a no smoking environment including vaping. What We Offer: * Discounts on food, beverage, and merchandise * Participation in the Staff Pass Benefit program * A fun, rewarding work environment and the opportunity to work in a park full of wild animals Are you ready to join one of Canada’s leaders in wildlife conservation? If this position suits your skills, experience and personal attributes, we want to talk to you! Apply by doing the following: 1. Watch this video [https://www.youtube.com/watch?v=8J1VH1MBXm0] about the conservation work being done at the Wilder Institute. (https://www.youtube.com/watch?v=8J1VH1MBXm0) 2. Submit your resume with an optional cover letter via our online application system. 3. Fill in the Application questions: 1. Are you legally authorized to work in Canada? 2. Please briefly describe how your experience and skills would align with this position. 3. If hired, how long would you need from time of offer to start? When would you be available to start? 4. What is your availability throughout the week? 5. Do you have any availability restrictions, upcoming time off, or other scheduling considerations we should know about? Applicants must be legally entitled to work in Canada. If this position is a fit for you, we encourage you to apply with a resume and cover letter online by our application deadline: October 2, 2026 The Wilder Institute strives to cultivate a workplace in which everyone feels welcome and empowered to bring their authentic selves to work. As a conservation organization, we respect and value the diversity of all life and come together as individuals and teammates to achieve the organization’s mission and vision. We recognize the value of diversity, equity, and inclusion, and work to advance our culture to ensure diverse viewpoints are heard, and everyone has an equitable chance to succeed and thrive. This position is an existing vacancy within our organization. The Wilder Institute uses basic knockout questions in application to support screening; applications are otherwise assessed and selected by real humans. All candidates are thanked for their applications and advised that they will be contacted once applications have been reviewed, and a final decision has been made.

Ce que vous ferez

The Production Assistant and Technician will provide technical support for live holiday performances, including the setup and operation of audio equipment. They will also assist with prop, costume, and puppet maintenance while ensuring positive interactions with zoo visitors.

Exigences

Applicants must have a high school diploma and at least one year of experience in technical stage craft and customer service. Candidates must be at least 18 years old and comfortable working outdoors in various weather conditions.

Avantages

• Discounts on food • Discounts on beverage • Discounts on merchandise • Staff Pass Benefit program

Compétences indiquées

• Service à la clientèle · Souhaitée
• Travail d’équipe · Souhaitée
• Résolution de problèmes · Souhaitée
• Communication · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Audio equipment operation
• Technical stage craft
• Customer service
• Sound mixing
• Prop maintenance
• Costume maintenance
• Puppet maintenance
• Stage management
• Set up and strike
• Communication
• Teamwork
• Problem solving
• Operations
• Coordinating
• Curiosity
• Enthusiasm
• Customer Service
• Energetic
• Willingness To Learn
• Self-Motivation
• Empathy
• Scheduling
• Lifting Ability
• Merchandising
• Wildlife Conservation
• Stage Management
• Live Performances
• Costumes
• Audio Systems
• Puppetry

Domaines d’emploi

• Creative & Media
• Environmental & Sustainability
• Customer Service & Support
• Hospitality
• Technical Production Assistant
• Broadcast Technician
• Broadcasting and Audio-visual Technicians
• Broadcast Technicians