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Résumé du poste

Data Entry Clerk – Billing Support essential billing operations and policy servicing within the insurance sector in a hybrid work environment. Contribute to back-office administrative processes, financial transaction processing, policy updates, and inquiry resolution while working with a structured team focused on quality, accuracy, and service excellence. What is in it for you: • Hourly salary of $17. • 6-month contract with the potential for permanent employment. • Full-time position: 37.50 hours per week. • Weekday schedule from 9 am to 5 pm. • Hybrid work, with 3 days per week in the o…

Détails du poste

Data Entry Clerk – Billing Support essential billing operations and policy servicing within the insurance sector in a hybrid work environment. Contribute to back-office administrative processes, financial transaction processing, policy updates, and inquiry resolution while working with a structured team focused on quality, accuracy, and service excellence. What is in it for you: • Hourly salary of $17. • 6-month contract with the potential for permanent employment. • Full-time position: 37.50 hours per week. • Weekday schedule from 9 am to 5 pm. • Hybrid work, with 3 days per week in the office. Responsibilities: • Manage shared mailboxes. • Respond to emails. • Complete assigned tasks. • Handle sensitive billing and policy-related inquiries. • Provide clear and comprehensive verbal and written communication to internal business partners regarding inquiry resolutions. • Identify customer needs, clarify information, conduct thorough research, and provide accurate solutions or alternatives. • Apply premium payments and deposits to policies. • Facilitate changes to payment methods, banking information, and pre-authorized payment arrangements. • Process wire payments, refunds, suspense clearing, premium offsets, and chargebacks. • Respond to general billing and policy change inquiries. • Perform detailed research and policy history reviews. • Ensure work meets established quality standards and service-level expectations. • Consistently meet individual and team performance targets related to quality and efficiency. What you will need to succeed: • Post-secondary education preferred in Business, Finance, or a related field. • 2-4+ years of experience in billing, financial operations, insurance, or customer service. • Experience in insurance or financial services. • Strong administrative and transactional processing background. • Experience with billing systems. • Familiarity with payment processing. • Strong data entry accuracy. • Proficiency in Microsoft Office, including Excel, Outlook, and Word. • Strong written and verbal communication skills. • Strong attention to detail and accuracy. • Strong problem-solving and analytical skills. • Experience in insurance is an asset. Why Recruit Action? Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.

Ce que vous ferez

The Data Entry Clerk will manage shared mailboxes, respond to emails, and handle sensitive billing and policy-related inquiries. They will ensure work meets established quality standards and consistently meet individual and team performance targets.

Exigences

Candidates should have 2-4+ years of experience in billing, financial operations, or customer service, preferably in the insurance sector. A post-secondary education in Business, Finance, or a related field is preferred, along with strong administrative and data entry skills.

Compétences indiquées

• Team-focused · Souhaitée
• Analytical · Souhaitée
• Verbal · Souhaitée
• Souci du détail · Souhaitée
• Process · Souhaitée
• Communication · Souhaitée
• Accuracy · Souhaitée
• Time · Souhaitée
• Saisie de données · Souhaitée
• Administrative · Souhaitée
• Billing · Souhaitée
• Customer · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Data Entry
• Billing
• Financial Operations
• Customer Service
• Administrative Support
• Communication
• Problem Solving
• Analytical Skills
• Attention to Detail
• Microsoft Office
• Payment Processing
• Insurance
• Research
• Transaction Processing
• Policy Updates
• Inquiry Resolution