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Résumé du poste

The Food & Beverage Supervisor oversees daily restaurant operations, including staff training, scheduling, and performance management. They ensure high standards of guest service, safety, and operational efficiency throughout the resort.

Détails du poste

Why join us? We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information... What can you expect? Food & Beverage Supervisors provide an outstanding experience for our guests. They are responsible for overseeing the daily operations of the outlet by adopting a hand on approach for training, motivating, supervising, and evaluating their team. They ensure that quality service, product, and safety standards are consistently met. This job might be right for you if you think you would really enjoy: Providing excellent guest service. Overseeing daily operations of staffing, opening, running, and closing of the restaurant. Overseeing and training team members in resort system Dayforce, POS systems, cash-outs, product knowledge, health, and safety procedures. Scheduling staff and completing checks of their timecard in Dayforce. Able and willing to work in all areas of the unit. Reviewing daily labour and sales report to track outlets progress. Providing coaching and conduct performance evaluations for all team members. Ensuring a safe and healthy work environment in accordance with all standards. Overseeing and responding to customer concerns. Assisting Manager in the outlets monthly inventory. Other duties as assigned. And you have: Passion for providing outstanding guest service. Food and Beverage experience at the supervisory level. Successful completion of Pro-Serve alcohol service certificate prior to commencement. Previous POS systems and cash handling experience. Positive attitude and willingness to take initiative. Strong interpersonal, communication, problem-solving and time management skills. Calm under pressure and patient, able to exercise good decision making. Communicate effectively in English, both written and verbally. Maintain professional conduct when in uniform, on or off-duty, and online. WHMIS training is an asset. Experience with coaching and motivating teams in a remote location is an asset. Additional Considerations: Employees must always be of sound mind, exhibit good judgment, and report to work fit for duty. This position works at high altitude and at times, in inclement weather. Prolonged periods of standing, repetitive motions, bending and twisting is required. Some required uniform pieces are provided. Based on operational needs, this position may require working in various Food & Beverage venues across the resort. This role is subject to all terms and conditions of the Sunshine Village Employee Handbook and Policy Manual, and the Alberta Employment Standards Code. The Perks: FREE - Your staff pass is your ticket to ride Sunshine! Ski & Ride – Free days & discounts at ski resorts across Canada Staff Events – Staff parties, BBQs, spring night skiing, dog sledding & more Career – Recognition programs & career development opportunities Wellness – Discounted fitness passes, yoga, onsite support & professional support Onsite discounts – Food & beverage, retail, & hotel stays Exclusive deals – Brand-named gear & local businesses And much, much more! Can’t wait to get started? Great, because we can’t wait to hear from you! Click the Apply Online button below tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.

Ce que vous ferez

The Food & Beverage Supervisor oversees daily restaurant operations, including staff training, scheduling, and performance management. They ensure high standards of guest service, safety, and operational efficiency throughout the resort.

Exigences

Candidates must have previous food and beverage supervisory experience and possess a Pro-Serve alcohol service certificate. Strong interpersonal skills, proficiency with POS systems, and the ability to work in a high-altitude, fast-paced environment are required.

Avantages

• Staff pass • Ski and ride discounts • Staff events • Career development opportunities • Fitness passes • Yoga • Onsite support • Food and beverage discounts • Retail discounts • Hotel stay discounts

Compétences indiquées

• Gestion du temps · Souhaitée
• Résolution de problèmes · Souhaitée
• Manipulation d’argent · Souhaitée
• Communication · Souhaitée
• Gestion des stocks · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Guest service
• Team supervision
• Staff scheduling
• POS systems
• Cash handling
• Inventory management
• Performance evaluation
• Conflict resolution
• Communication
• Problem-solving
• Time management
• Health and safety compliance
• Coaching
• Product knowledge
• Product Knowledge
• Cash Handling
• Composure
• Ceridian Dayforce
• Team Motivation
• Positivity
• Safety Procedures
• Decision Making
• Customer Service
• Sales
• Interpersonal Communications
• Problem Solving
• Operations
• Performance Review
• Proactivity
• Safety Standards
• Restaurant Operation
• Time Management
• Scheduling
• Calmness Under Pressure

Domaines d’emploi

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Food and Beverage Supervisor
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers