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Résumé du poste

The Manager, Event Operations will lead the onsite delivery of winter events, including the In Search of Christmas Spirit and SnowDays Festival. This role involves hands-on management of event logistics and ensuring the delivery of exceptional guest experiences.

Détails du poste

Exceptional experiences don't happen by chance. They happen because someone is behind the scenes making every detail count. Banff Lake Louise Tourism (BLLT) is seeking a part-time Manager, Event Operations, to lead the onsite delivery of iconic winter events, including In Search of Christmas Spirit and SnowDays Festival. This position requires a flexible schedule, including evenings, weekends, and holidays during event periods. Hours range from 25 to 37.5 hours per week, with a guaranteed minimum of 25 hours per week, scheduled according to operational and event needs. This hands-on leadership role is for someone who excels in fast-paced environments, makes confident decisions under pressure, and is passionate about delivering exceptional guest experiences. Seasonal employment agreements can range from late October - early March, dependent on your availability. * Christmas event: November 12, 2026 - January 3, 2027 * SnowDays festival period: January 21 - February 7, 2027 Please refer to the attached job description for a complete list of key accountabilities. Please submit both your résumé and cover letter for consideration. While we appreciate all applications, please note that only qualified candidates eligible to work in Canada will be contacted and applicants who live in the Bow Valley will take priority. Banff & Lake Louise Tourism is committed to building a workplace where everyone can succeed and belong. As a Signatory to the 2025 Bow Valley Workplace Inclusion Charter, we are working on commitments this year to build an even more diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds and encourage all qualified candidates to apply. We are working to eliminate barriers for applicants and team members from equity-seeking groups. If you can’t apply online or need an accommodation during the application or hiring process, please email Robyn, our Manager, People & Culture (rfisher@banfflakelouise.com [rfisher@banfflakelouise.com]) to discuss your needs.

Ce que vous ferez

The Manager, Event Operations will lead the onsite delivery of winter events, including the In Search of Christmas Spirit and SnowDays Festival. This role involves hands-on management of event logistics and ensuring the delivery of exceptional guest experiences.

Exigences

Candidates must be eligible to work in Canada and possess the ability to work a flexible schedule including evenings, weekends, and holidays. Preference is given to applicants residing in the Bow Valley area.

Compétences indiquées

• Gestion du temps · Souhaitée
• Résolution de problèmes · Souhaitée
• Leadership · Souhaitée
• Guest Experience · Souhaitée
• Decision Making · Souhaitée
• Communication · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Event management
• Leadership
• Decision making
• Operational planning
• Guest experience
• Communication
• Problem solving
• Time management
• Workplace Inclusivity
• Event Operations
• Management
• Decision Making
• Employment Contracts
• Event Management
• Problem Solving
• Operational Planning
• Time Management

Domaines d’emploi

• Hospitality
• Management & Leadership
• Creative & Media
• Event Operations Manager
• Operations Manager (General)
• Manufacturing Managers
• General and Operations Managers