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Résumé du poste

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Property Administrator – Residential…

Détails du poste

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Property Administrator – Residential – JLL What this job involves: The Property Administrator – Residential plays a vital role in delivering exceptional property administration and resident experiences at a premier luxury rental property in Yorkville. Supporting the Property Manager and Leasing & Resident Experience Manager, you'll manage essential administrative, financial, and compliance functions that keep our community running smoothly. This position champions JLL's Culture of Communication, Collaboration, and Trust while ensuring every resident interaction reflects our commitment to service excellence. You'll be instrumental in maintaining operational efficiency, financial accuracy, and regulatory compliance while fostering a thriving residential community. This is an exciting opportunity to contribute directly to JLL's business objectives by supporting property performance, resident satisfaction, and operational excellence in one of Toronto's most prestigious residential properties. What your day-to-day will look like: Maintain accurate resident records, lease files, and documentation while preparing correspondence including rent increases, N-forms, lease agreements, and renewals. Serve as a primary point of contact for residents, addressing inquiries professionally, resolving issues efficiently, and supporting residents throughout their journey from move-in to move-out. Manage accounts receivable and accounts payable functions including rent collection, payment tracking, invoice processing, rent roll accuracy, and monthly financial reporting. Ensure compliance with the Residential Tenancies Act (RTA) and Ontario regulations by preparing and issuing required notices (N1, N4, N5, etc.) and maintaining lease agreement compliance. Support the Property Manager with budget preparation, financial reporting, and ensuring invoices are properly coded and matched to contracts. Collaborate with the Leasing and Resident Experience team to foster community engagement while providing regular updates on resident issues, financials, and operational matters. Manage office filing systems, building supplies, and support legal proceedings by preparing hearing materials and gathering documentation as needed. Required Qualifications: Post-secondary education required; College Diploma in Business Administration, Property Management, or related field preferred. 2-5 years of experience in property management or administrative support, preferably in residential property operations or resident management. Working knowledge of the Residential Tenancies Act (RTA) and tenancy agreements with ability to prepare and issue required notices. Proficiency in Microsoft Office Suite and property management software (Yardi experience is an asset). Outstanding written and verbal communication skills with a customer-focused mindset and ability to balance resident perspectives with organizational impact. Strong organizational skills with excellent attention to detail and proven ability to manage multiple priorities. Strong problem-solving abilities, professional approach to resident concerns, and ability to work independently and collaboratively as part of a team. Preferred Qualifications: Demonstrated interest in pursuing a Real Estate career path with motivation to grow within the property management industry. Experience working in luxury or premium residential property environments with high service expectations. Familiarity with financial administration processes including accounts receivable, accounts payable, and budget preparation support. Previous exposure to compliance documentation, legal proceedings support, and chargeback processing. Experience collaborating with leasing teams and contributing to resident experience initiatives. Aptitude for learning new property management systems and adapting to evolving operational processes. Track record of championing communication, collaboration, and trust in team environments while contributing to special projects and initiatives. Location: Yorkville, Toronto, Ontario Work Shift: Monday to Friday, 8:30am – 5:00pm | In-office 5 days per week | Contract position with opportunity for extension Estimated compensation for this position: 60,000.00 – 67,500.00 CAD per year This range represents the estimated base salary and actual compensation may differ. Final base salary is determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Some roles and employees may be eligible for discretionary bonuses, benefits, or other compensation. Location: On-site –Toronto, ON Opening Type: Replacement If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

Ce que vous ferez

Manage essential administrative, financial, and compliance functions for a luxury residential property in Yorkville. This includes maintaining resident records, handling rent collection, and ensuring adherence to the Residential Tenancies Act.

Exigences

Requires post-secondary education and 2-5 years of experience in property management or administrative support. Proficiency in Yardi and a strong working knowledge of Ontario's Residential Tenancies Act are highly valued.

Compétences indiquées

• Budget · Souhaitée
• Collaboration · Souhaitée
• Compliance · Souhaitée
• Accounts receivable · Souhaitée
• management · Souhaitée
• Documentation · Souhaitée
• Communication · Souhaitée
• Accuracy · Souhaitée
• Administrative · Souhaitée
• future · Souhaitée
• Resident · Souhaitée
• email · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Property Administration
• Residential Tenancies Act
• Accounts Receivable
• Accounts Payable
• Yardi
• Microsoft Office Suite
• Financial Reporting
• Lease Administration
• Customer Service
• Budget Preparation
• Compliance Management
• Resident Relations
• Document Management
• Problem Solving
• Communication
• Organization