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Résumé du poste

The specialist will support operational security services, manage ticket queues, and contribute to the maintenance of cyber security playbooks and policies. They will also collaborate with security teams to ensure the smooth operation and optimization of security tools within the production environment.

Détails du poste

At Sun Life, we’re driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way. Job Description: This role requires Reliability Status Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive months during the last 5 years, and you must account for all activities during this time. Important: Obtaining Reliability Status Clearance within a reasonable amount of time is a condition required to start employment for this role at Sun Life. The Student, Security Platform Specialist (Winter 2027) is a key member of the team which run the operational services that align to the security technology supporting the overall Informational Security program. They will participate in the support of the Sun Life Cyber Security program and continuous process improvements. This includes working with the other security teams to ensure that the operations of the security portfolio is running smoothly and in an optimized manner in our production environment. Candidate will work on tickets and problem management, security tool management, project contribution and acceptance of new technology into production while running the service effectively. The goal is to provide stellar service, have a continuous improvement mindset to help drive operational efficiencies and secure our environment. Preferred Skills: This position requires a strong technical aptitude with the ability to meet client expectations. Able to work independently and deliver expected outcomes, be focused on the end deliverable, and build trust with clients and peers. Demonstrates exceptional abilities in time management, effective communication, and collaborative teamwork. Expertise in technology and security toolsets. Strong technical skills in one or more security products and platforms: endpoints, crypto, email, cloud, perimeter, application, proxy management, EDR products, SIEM. Responsibilities: Ensure the Cyber Security capabilities and protection mechanisms are running well. Manage the ticket queue and provide initial support for problems and ticket intake, triage and either resolve or forward to the appropriate operational team to resolve/investigate. Follow templates to smoothly transition and operationalize each project as the implementation phase ends. This includes developing roles & responsibilities (RACI) documents and educating the teams who will be absorbing the day-to-day work. Document, update and maintain cyber security playbooks, policies and knowledge base articles used to support the established Incident Management and CSIRT processes. Provide technical skills and as Subject Matter Expert in various security technologies. Collaborate with other security platform, operations, and investigation teams to ensure the service meets the end requirements. Communicate operational issues, status, and escalations. Continuously verify that the appropriate controls are in place to protect the organization against cyber security risks. Continuously improve internal processes. Qualifications: Currently enrolled in a university degree or college diploma program in Computer Science, Information Systems, or Information Technology Prior experience in cybersecurity or the IT industry Professional designation in IT security (such as CISM, CISSP, CISA) is considered an asset Familiar with Cyber Security frameworks (NIST, MITRE) and security tools and services Work experience in Financial Industry preferred A graduation date of April 2027 or later. The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for. Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com. We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you. We may use artificial intelligence to support candidate sourcing, screening, interview scheduling. We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted. Job Category: Temporary Employee Posting End Date: 22/09/2026

Ce que vous ferez

The specialist will support operational security services, manage ticket queues, and contribute to the maintenance of cyber security playbooks and policies. They will also collaborate with security teams to ensure the smooth operation and optimization of security tools within the production environment.

Exigences

Candidates must be currently enrolled in a university or college program in Computer Science, Information Systems, or IT with a graduation date of April 2027 or later. Applicants are required to obtain Reliability Status Clearance and possess strong technical aptitude in security platforms.

Avantages

• Hybrid work environment • Professional development opportunities

Compétences indiquées

• Gestion du temps · Souhaitée
• Incident Management · Souhaitée
• Technical Support · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Cyber security
• Information security
• Endpoint security
• Cryptography
• Email security
• Cloud security
• Perimeter security
• Application security
• Proxy management
• EDR
• SIEM
• Incident management
• CSIRT
• RACI
• Technical support
• Time management
• Certified Information System Auditor (CISA)
• Security Tools
• Endpoint Detection And Response
• IT Security
• Effective Communication
• Talent Sourcing
• Artificial Intelligence
• Management
• Certified Information Systems Security Professional
• Certified Information Security Manager
• Computer Science
• Information Systems
• Information Technology
• Continuous Improvement Process
• Cyber Security
• Development Environment
• Financial Services
• Incident Management
• Operations
• Problem Management
• Relationship Building
• Security Technology
• Security Information And Event Management (SIEM)
• RACI Matrix
• Time Management
• Tool Management
• Triage
• Scheduling
• Process Improvement
• Templates
• Investigation
• Reliability
• Teamwork
• Technical Acumen

Domaines d’emploi

• Technology
• Security & Safety
• Software
• Finance & Accounting
• Platform Specialist
• Cyber Security Specialist / Technician
• Database and Network Professionals Not Elsewhere Classified
• Information Security Analysts