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Résumé du poste

The supervisor will lead daily operations to ensure service standards are met and guest experiences are exceptional. They are responsible for managing inventory, overseeing staff performance, and ensuring labour schedules align with budget allocations.

Détails du poste

Seasonal WHAT’S IN IT FOR ME? Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates. Save on meals across resort restaurants and cafés, including Starbucks. Receive exclusive discounts at all Blue Mountain-owned retail stores. Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources. Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more. SEASONAL - FULL TIME WAGE - $21.69 4 to 5 Shifts per week WHAT WILL I BE DOING? The purpose of this role is to provide lead daily operations to assist employees in working efficiently to uphold service standards, while creating exceptional guest experiences. Supports the execution of clear service and performance expectations for the business unit. Adheres to Brand Standards; following station layouts, drink recipes, service standards, menu knowledge, training of employees. Maintains a positive working relationship with departments across the resort. Supports team members completion of daily tasks and performs such work as needed. Orders inventory required, adhering to the par levels provided by the Manager/Assistant Manager. Ensures tactical processes and standards are followed to support the achievement of the Strategic Plan. Ensures that daily expenses and labour schedules meet daily budget allocations. WHAT DO YOU NEED FROM ME? 1 to 2 years supervisory experience Reliable transportation Smart Serve Able to work weekend shifts Team player THIS ADVERTISED POSITION IS FOR A CURRENT OPEN OPPORTUNITY AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE BLUE MOUNTAIN RESORT COMPANY OVERVIEW Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company. ALTERRA COMPANY OVERVIEW Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

Ce que vous ferez

The supervisor will lead daily operations to ensure service standards are met and guest experiences are exceptional. They are responsible for managing inventory, overseeing staff performance, and ensuring labour schedules align with budget allocations.

Exigences

Candidates must have 1 to 2 years of supervisory experience and possess a valid Smart Serve certification. The role requires reliable transportation and the ability to work weekend shifts.

Avantages

• Complimentary and discounted access to Blue Mountain attractions • Discounted meals at resort restaurants and cafes • Discounts at Blue Mountain-owned retail stores • Inclusive environment • Free therapy and wellness resources • Employee events

Compétences indiquées

• Budgeting · Souhaitée
• Operations Management · Souhaitée
• Team Leadership · Souhaitée
• Gestion des stocks · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Supervisory
• Operations management
• Service standards
• Menu knowledge
• Inventory management
• Labour scheduling
• Budgeting
• Team leadership
• Smart Serve
• Supervision
• Service Standards
• Strategic Planning
• Customer Service
• Empowerment
• Inventory Management
• Operations Management
• Operations
• Team Leadership
• Scheduling

Domaines d’emploi

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Food and Beverage Supervisor
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers