Analyste de gestion

Are you energized by solving complex challenges, driving transformational change, and creating solutions that make a real difference in people's lives? Do you thrive in collaborative environments where innovation, partnership, and public service come together to deliver meaningful outcomes? If so, this is your opportunity. The Office of the Fire Marshal (OFM) is seeking a forward-thinking Business Analyst to join a multidisciplinary team advancing Ontario's province-wide Simultaneous Notification Solution. Working alongside project managers, business leads, technology specialists, and subject matter experts, and collaborating closely with municipal and provincial partners, you will help transform how critical emergency response information is shared when every second counts. As a key member of the project team supporting this high-profile provincial initiative, you will bridge business needs and technology solutions, lead stakeholder engagement, build consensus among diverse partners, and support the successful implementation of innovative technology-enabled solutions. Your work will contribute to improved emergency response and enhanced public safety for communities across Ontario. This is more than a Business Analyst role. It's an opportunity to help shape a transformative provincial initiative with lasting impact, working alongside passionate professionals across government and municipalities to turn vision into reality. About the job As a Business Analyst, you will lead the analysis, evaluation, and improvement of business processes, systems, and service delivery practices that support public safety and emergency response modernization initiatives. Working closely with municipal and provincial stakeholders, project teams, and technology partners, you will provide business expertise that supports operational excellence and the successful implementation of new processes and technology solutions. In this role, you will: • lead the analysis, evaluation, and design of business processes to support current and future service delivery needs. • gather, validate, and manage business and system requirements for business improvement and technology initiatives. • provide business analysis, project management, and change management expertise to support modernization initiatives. • support stakeholder engagement and onboarding for the Simultaneous Notification Solution (SNS), including the development of standards, best practices, and onboarding documentation. What you bring to the team Business analysis and process improvement You have: • experience analyzing, mapping, and improving business processes within complex environments. • ability to conduct research, assess business needs, and develop recommendations that support operational excellence. • skills in business case development, preparing presentations,and translating business needs into practical solutions. • analytical and problem-solving skills with a focus on process optimization and continuous improvement. Project delivery and change management You have: • experience supporting complex projects and managing multiple priorities in a fast-paced environment. • knowledge of project management and change management principles to support successful implementation of new processes and systems. • ability to identify risks, manage change impacts, and minimize disruption to business operations. • proven ability to coordinate activities across diverse stakeholder groups. Stakeholder engagement and communication You have: • excellent communication, facilitation, and relationship-building skills with the ability to influence and build consensus. • experience presenting recommendations and providing advice to senior leaders and stakeholders. • ability to develop and deliver training and knowledge-sharing activities that support successful adoption of new solutions. • knowledge of public safety operations and relevant privacy, security, and accessibility requirements and ability to learn about computer-aided dispatch (CAD) systems, dispatch communications, and Public Safety Answering Points (PSAPs). Systems, testing and digital solutions You have: • knowledge of business and system requirements management and system development lifecycles. • experience planning and executing testing activities, including user acceptance, functional, integration, and accessibility testing. • understanding of information management systems, business applications, and technology-enabled service delivery. • proficiency with business and project management tools used for analysis, reporting, and presentations. Don't meet every qualification? If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate! How we support diversity, inclusion and accessibility We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions. Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us. Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace: diversity, equity and inclusion initiatives accessibility Anti-Racism Policy Additional information Address: 1 English Temporary, duration up to 12 months, 25 Morton Shulman Ave, Toronto, Toronto Region or 2284 Nursery Rd, Midhurst, Central Region, Criminal Record Check 1 English Temporary, duration up to 10 months, 25 Grosvenor St, Toronto, Toronto Region or 2284 Nursery Rd, Midhurst, Central Region, Criminal Record Check Compensation Group: Association of Management, Administrative and Professional Crown Employees of Ontario Understanding the job ad - definitions Schedule: 6 Category: Policy and Analysis Posted on: Tuesday, August 18, 2026 Note: About security checks: A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities. If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in. Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential. The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions. W-SL-246848/26(2) How to apply: You must apply online by visiting www.ontario.ca/careers. You must enter the job id number in the Job ID search field to locate the job ad. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us. Read the job description to make sure you understand this job. OPS employees are required to quote their WIN EMPLOYEE ID number when applying. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours. All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment. Remember: The deadline to apply is Monday, September 14, 2026 11:59 pm EDT. Late applications will not be accepted. We thank you for your interest. Only those selected for further screening or an interview will be contacted. The Ontario Public Service is an inclusive employer. Accommodation is available under the Ontario's Human Rights Code .

Lead the analysis, design, and improvement of business processes to support the province-wide Simultaneous Notification Solution. Bridge the gap between business needs and technology solutions while managing stakeholder engagement and onboarding.

Requires experience in business process mapping, requirements management, and project delivery within complex environments. Candidates should possess strong communication skills and knowledge of system development lifecycles and testing activities.

• Technical DocumentationSouhaitée
• Change ManagementSouhaitée
• Risk ManagementSouhaitée
• Process MappingSouhaitée
• Analyse d’affairesSouhaitée
• Gestion de projetSouhaitée
• FacilitationSouhaitée
• Collecte des exigencesSouhaitée
• Process ImprovementSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Business Analysis
• Process Improvement
• Stakeholder Engagement
• Project Management
• Change Management
• Requirements Gathering
• User Acceptance Testing
• Business Case Development
• Facilitation
• Risk Management
• Process Mapping
• Technical Documentation

• Government & Public Sector
• Data & Analytics
• Security & Safety
• Technology
• Management & Leadership

Expérience minimale

2+ ans

Postuler avant le

27 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Not Applicable