Patient Flow Specialist, Patient Flow

Reporting to the Manager, Access & Flow, the Patient Flow Specialist will be responsible for the coordination of activities to enhance patient flow and facilitate patient placement throughout the Health Centre. Accountabilities Putting patients first Accountable for patient placement throughout the organization and has the authority in determining bed assignment and provides assistance for individuals assigning beds. Facilitates daily bed management meetings, advises stakeholders of overall corporate bed status, and works with interprofessional team to follow up on issues or barriers to flow throughout the day Collaborates and liaises between all patient care services, medical staff, bed management, and hospital support programs and services, to ensure that patients are placed in the most appropriate available bed the first time. Assists with coordination of internal transfers of patients between units and transfers of external patients between facilities. Enhance the health of the communities we serve Develops and nurtures partnerships with internal and external communities Create a culture of inquiry and innovation Data analysis of quality, utilization and outcome indicators, developing and implementing innovative plans to achieve required targets for enabling Access & Flow. Reviews and simplifies systems/structures/policies to support the vision of the program/Health Centre Identify opportunities for patient flow improvements and act as a subject matter expert for patient flow projects and initiatives. Use resources wisely Reliable and flexible individual to work as a part of a diverse work team. Must be available to work day, evening, weekend rotation. Inspire our people Provides leadership, direct supervision for bed booking staff while on shift Facilitates and supports effective team behaviour/development of a high performance team Qualifications Bachelor's degree in a health-related discipline required; Master's an asset Registration in good standing with relevant professional college or regulatory body in Ontario. Minimum 3-5 years recent acute care experience Excellent conflict resolution skills to investigate and resolve problems. Demonstrated evidence of innovative leadership and critical thinking, with proven ability to foster a collaborative team approach to decision making Demonstrated ability in communication, team building, problem solving and change management within an interprofessional environment Strong understanding of bed management/utilization and patient flow methodologies as they relate throughout the continuum of care Understanding of continuous quality improvement tools and methodologies Intermediate level computer skills (MS Office, email, electronic health record system.) Experience with bed management software an asset Evidence of continuing professional/personal development Demonstrated excellent communication skills including written, verbal and English comprehension Satisfactory attendance record. Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.

The Patient Flow Specialist coordinates patient placement and bed assignments throughout the Health Centre to enhance overall flow. They facilitate daily bed management meetings and collaborate with interprofessional teams to resolve barriers to patient movement.

Requires a Bachelor's degree in a health-related discipline and 3-5 years of recent acute care experience. Candidates must be registered with a relevant professional regulatory body in Ontario and possess strong leadership and communication skills.

• Change ManagementSouhaitée
• Résolution de problèmesSouhaitée
• LeadershipSouhaitée
• Analyse de donnéesSouhaitée
• CommunicationSouhaitée
• Critical ThinkingSouhaitée
• Conflict ResolutionSouhaitée
• Interprofessional CollaborationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Patient Flow Coordination
• Bed Management
• Conflict Resolution
• Critical Thinking
• Change Management
• Interprofessional Collaboration
• Data Analysis
• Leadership
• Continuous Quality Improvement
• Electronic Health Records
• Communication
• Problem Solving

• Healthcare
• Management & Leadership
• Administrative

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Postuler avant le

27 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level