Travel Consultant - Winter Seasonal - (Remote)

Offre d’emploi originale

The Travel Consultant will assist guests with booking vacation packages, including lodging and mountain products, while providing accurate information on resort offerings. They are responsible for delivering personalized recommendations and maintaining detailed documentation of all guest interactions.

Détails du poste

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary:As a Remote Travel Consultant, you will be assisting guests interested in booking an Epic vacation at one of our renowned resorts. This is an inbound call center (no cold calling) position focused on vacation package sales. The Travel Consultant role serves as a knowledgeable and trusted resource, guiding guests through the booking process and ensuring a seamless, high quality experience. Job Specifications: Starting Wage: $20.00/hr Employment Type: Winter Seasonal 2026/2027 Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: No Job Responsibilities: Assist guests with booking vacation packages, including lodging accommodations and mountain products Provide clear, accurate and timely information regarding resort offerings, pricing, availability and policies Deliver personalized recommendations to enhance the guest booking experience Maintain strong attention to detail to ensure accuracy in all bookings Document all guest interactions accurately within internal systems Collaborate with guests and colleagues in multiple time zones Job Requirements: Minimum 6 months of Sales and Service experience Demonstrated ability to work within multiple systems simultaneously, including navigating between platforms and screens, accurately entering data while communicating and resolving basic technical issues Strong communication and active listening skills, with the ability to speak, read and write fluently in English to build and maintain positive guest relationships Ability to perform in a fast-paced environment while maintaining a high level of accuracy and attention to detail Vacation planning experience is a plus Prior experience working in a remote environment is preferred Experience with online or virtual training, including self-paced modules and/or virtual classroom courses Associate or bachelor’s degree High-speed internet connection (50mbps upload/download, wired connection) Dedicated home office space free from background noise and distractions The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 516501 Reference Date: 08/05/2026 Job Code Function: Reservations

Ce que vous ferez

The Travel Consultant will assist guests with booking vacation packages, including lodging and mountain products, while providing accurate information on resort offerings. They are responsible for delivering personalized recommendations and maintaining detailed documentation of all guest interactions.

Exigences

Candidates must have at least 6 months of sales and service experience and the ability to navigate multiple systems simultaneously. A high-speed internet connection and a dedicated home office space are required to perform the duties in a remote environment.

Avantages

• Free ski passes • Free ski and snowboard lessons • Retail discounts • 401(k) retirement plan • Employee assistance program • Training and professional development • Referral program • Lodging discounts • Food discounts • Gear discounts • Mountain shuttle discounts

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• Souci du détail · Souhaitée
• Vente · Souhaitée
• Communication · Souhaitée
• Multi-Tasking · Souhaitée
• Saisie de données · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Sales
• Customer service
• Data entry
• Communication
• Active listening
• Technical troubleshooting
• Vacation planning
• Time management
• Attention to detail
• Multi-tasking
• Computer literacy
• Inbound Calls
• Technical Issues
• Planning
• Virtual Classroom
• Active Listening
• Cold Calling
• Training And Development
• Employee Assistance Programs
• English Language
• Referral Marketing
• Virtual Training
• Reservations
• Detail Oriented

Domaines d’emploi

• Customer Service & Support
• Sales
• Hospitality
• Consulting
• Travel Consultant
• Travel Agent
• Travel Consultants and Clerks
• Travel Agents