Systems Testing / QA Specialist Position Overview The Government of Ontario, through the passage of Bill 5 — Protect Ontario by Unleashing Our Economy Act 2025 — has prioritized modernization and efficiency across its systems. This role of Systems Testing/QA Specialist is central to ensuring that technology solutions deployed under Bill 5 and other OPS initiatives meet the highest standards of reliability, compliance, and accessibility. The resource may be partially assigned to Bill 5–related projects or initiatives on an as-needed basis, requiring adaptability and a strong grasp of both technical and regulatory frameworks. This position is designated as Onsite. The successful candidate is expected to work 7.25 hours per calendar day between the standard working hours of 8:00 AM to 5:00 PM (excluding lunch breaks), Monday to Friday, at the identified OPS office location. Key Responsibilities Testing Strategy Development: Provide expert advice on testing strategies, test plans, tool selection, and resource allocation. Test Planning & Execution: Organize and execute testing efforts for large-scale systems in both GUI and non-GUI environments, including integration, regression, stress, and user acceptance testing. Quality Assurance Leadership: Develop test plans, scripts, and cases; execute them against system components; collaborate with IT leads and project teams during analysis, design, and implementation. Defect Management: Identify, document, and track software defects using ALM, JIRA, Bugzilla, and Azure DevOps; work closely with developers to reproduce and resolve issues. Automation Frameworks: Develop and maintain automated test scripts using Micro Focus, OpenText™ UFT, Selenium, TestComplete, or Postman; integrate automated tests into CI/CD pipelines. Performance & Load Testing: Conduct performance, stress, and load testing to ensure scalability and reliability under expected traffic and data volumes. Accessibility Compliance: Apply knowledge of the Accessibility for Ontarians with Disabilities Act (AODA) and related standards to validate system accessibility. Agile Collaboration: Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives; collaborate with developers, analysts, and project managers to clarify requirements. Documentation & Reporting: Maintain detailed documentation of test results, coverage, and quality metrics; contribute to user manuals and release notes. Compliance Assurance: Ensure testing processes align with industry standards, OPS policies, and regulatory requirements. General Skills Structured Methodologies: Knowledge of SDLC phases, structured design, and application maintenance. CASE Tools: Experience with Computer Aided Software Engineering tools and query tools for test case development. Automation Tools: Proficiency in Selenium, Cypress, Postman, and version control systems. Testing Expertise: Execution of functional, non-functional, and integration tests; support for UAT activities. Analytical Skills: Strong problem-solving, decision-making, and organizational abilities. Collaboration: Effective communication and interpersonal skills; proven track record of meeting deadlines. Backend Testing: Ability to write queries for data validation and perform backend testing. Security Testing: Conduct basic security testing and collaborate with specialists for penetration testing. Performance Analysis: Experience with JMeter or LoadRunner to identify bottlenecks and scalability issues. Desirable Skills Programming Knowledge: Familiarity with at least one programming language (Java, Python, JavaScript, Perl). Information Management: Understanding of IM concepts, policies, and practices. Object-Oriented Testing: Knowledge of testing methods in OO environments. COTS Testing: Experience testing Commercial Off-the-Shelf applications. Evaluation Criteria Manual Testing (60%) 5+ years developing test cases/scripts and data requirements. Traceability matrix creation to ensure business requirements are met. Testing non-functional requirements (fail-over, response times, data integrity, security). Execution of integration, regression, functional, accessibility, and non-functional testing. Automation Testing (20%) 2+ years developing and testing applications using automation. Knowledge of Katalon, Selenium, Appium. API testing with Postman, SoapUI. Familiarity with RESTful and SOAP services. Strong programming/scripting skills. Soft Skills (15%) Agile methodology experience. Analytical and problem-solving skills. Effective communication and reporting. UAT support and sprint review participation. Public Sector Experience (5%) Testing enterprise-level systems with OPS QA standards. Prior government/public sector experience. Knowledge of OPS policies and AODA compliance. Must-Have Skills 5+ years manual testing experience with test case/script development. 2+ years automation testing experience with Selenium/Appium. Strong analytical, problem-solving, and decision-making skills. Agile methodology experience. OPS/public sector QA process exposure. Prior government/public sector work experience. Work Arrangement: Candidate required onsite, 5 days per week.