Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests. Job Title: Casual Dining Team Lead (Fall/Winter) Location: North Vancouver Department: Casual Dining Reports to: Casual Dining Supervisor and Manager Role Status: Seasonal / Hourly ABOUT US As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply. JOB SUMMARY We are looking to recruit an enthusiastic team lead to support staff in providing exceptional and memorable dining experiences for our guests, and assist management with overseeing the Front of House operations. The team lead will maintain a positive and respectful relationship with team members, engage with guests in a professional, dignified manner, and assist management with potential service and product issues before they arise. ESSENTIAL JOB FUNCTIONS Ensuring guests are enthusiastically satisfied with their experience consistently Maintaining and being accountable for quality outlet operations including organizing work throughout outlets Acting as a role model and providing training to new employees Following health, safety and sanitation guidelines for all products Performing and supporting others in cleaning and operational tasks Following and demonstrating standards for merchandising, stocking, rotation and storing of products Recording and being accountable for outlet funds while running a shift, ensuring all cash handling and cash register functions are accurate Other duties as required Supervisory Responsibility The Team Lead is responsible for supervising casual dining team members during assigned shifts, either in the absence of the Casual Dining Supervisors or while working alongside them to support daily operations. REQUIRED QUALIFICATIONS AND ABILITIES Must have Serving It Right certificate before employment begins Previous experience with front of house or food service environment Experience using a POS system Strong Microsoft Office & business communication skills required Must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Ability to work flexible hours, including evenings, weekends, and holidays. WORKING CONDITIONS Hours of Operation are weather dependant. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks. COMPENSATION AND BENEFITS $19.64 to $22.97/hour All positions are eligible for the following benefits and perks: Free Seasonal Access Pass Discounts at the resort’s restaurants, retail, and rental outlets Referral Bonus Program Public Transit subsidies Free or discounted lift tickets at many other resorts (winter/summer) Access to free Employee and Family Assistance Program Excellent training and professional development Northland Properties friends and family discounts program including hotels, restaurants and recreation Full-time, year-round positions are also eligible for these: Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans RRSP matching after 6 months of service Free access pass for dependants DISCLAIMER The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. EQUAL OPPORTUNITY EMPLOYER Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.