About the role
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Job Number
J0526-0868
Job Title
Supervisor
Job Type
Temporary Part Time
Union
Non-Union
City, Province, Country
Lindsay, Ontario, Canada
Department
Patient Flow
Open Positions
1
Date Posted
August 5, 2026
Closing Date
August 11, 2026
Salary
$39.449 - $48.518/Hour
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Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing compassionate, quality patient care.
Position Summary
Reporting to the Manager of Patient Flow, the Patient Flow Supervisor provides on-site leadership for patient flow operations, primarily on weekends, with occasional weekday after-hours coverage as required.
This role is integral to supporting safe, efficient patient movement across the organization and advancing RMH’s strategic priorities related to patient flow, capacity management, and timely access to care. Successful candidates must be available to attend orientation and onboarding during weekday hours.
Key Responsibilities
Provide on-site operational leadership to support safe and efficient patient flow across all clinical areas during assigned shifts Collaborate closely with the Manager-On-Call and interdisciplinary leadership team to respond to real-time capacity pressures Monitor and support implementation of RMH surge protocols, ensuring timely escalation and action Champion the principle of “the right patient, in the right bed, at the right time” Facilitate communication and coordination between clinical units, Admitting, and support services Proactively identify and address flow barriers to optimize bed utilization across the organization Provide clear situational updates and escalate concerns to appropriate leadership as needed Respond to and support resolution of patient and family concerns or complaints on weekends, including facilitating service recovery when appropriate Promote a culture of excellent customer service and patient experience across all interactions Contribute to a culture of patient-centred care, safety, and collaboration Support initiatives that advance RMH’s strategic goals related to patient flow and system performance
This is an onsite position at Ross Memorial Hospital in Lindsay, ON.
Effective August 24, 2026 and ending on or before March 31, 2027.
Essential Qualifications
Regulated clinical professional with current registration, in good standing with applicable college (Registered Nurse or Allied Health preferred) Minimum five (5) years of recent hospital experience Demonstrated clinical leadership and/or supervisory experience in an acute care setting Strong understanding of patient flow, capacity management, and hospital operations Excellent communication, problem-solving, and decision-making skills Ability to work both independently and collaboratively in a fast-paced environment Flexibility to work weekends and occasional after-hours weekday shifts Must be able to fulfill the physical requirements of the job, as per the current Physical Demands Analysis.
Hours of Work
Orientation and initial training will occur during weekday hours and is mandatory.
Current hours are day shifts on weekends. Additional weekday shifts may be available based on operational needs.
Employment Equity
Ross Memorial Hospital is committed to meeting the needs of persons with disabilities. Accommodation will be provided throughout the hiring process at the request of the applicant.
Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct.
Are you interested in this job?
About ROSS MEMORIAL HOSPITAL
Located in the heart of the City of Kawartha Lakes, Ross Memorial Hospital is an active, acute-care community hospital serving more than 80,000 local residents and seasonal visitors. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The most recent expansion included the addition of MRI and Cardiac CT service. The Ross Family takes pride in providing compassionate, quality patient care.
Exceptional Care – Together: RMH strives to be an exceptional community hospital, valued by our patients and partners. We provide acute and continuing care, inspired by our patients and families, within a team that is committed to:
• Improving health by anticipating and responding to the health needs of the community; • Collaborating with our health service partners, both in our community and beyond; • Promoting a progressive and healthy work environment.
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About the role
To display this page you need a browser with JavaScript support.
Job Number
J0526-0868
Job Title
Supervisor
Job Type
Temporary Part Time
Union
Non-Union
City, Province, Country
Lindsay, Ontario, Canada
Department
Patient Flow
Open Positions
1
Date Posted
August 5, 2026
Closing Date
August 11, 2026
Salary
$39.449 - $48.518/Hour
Share Facebook Twitter Email LinkedIn
Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing compassionate, quality patient care.
Position Summary
Reporting to the Manager of Patient Flow, the Patient Flow Supervisor provides on-site leadership for patient flow operations, primarily on weekends, with occasional weekday after-hours coverage as required.
This role is integral to supporting safe, efficient patient movement across the organization and advancing RMH’s strategic priorities related to patient flow, capacity management, and timely access to care. Successful candidates must be available to attend orientation and onboarding during weekday hours.
Key Responsibilities
Provide on-site operational leadership to support safe and efficient patient flow across all clinical areas during assigned shifts Collaborate closely with the Manager-On-Call and interdisciplinary leadership team to respond to real-time capacity pressures Monitor and support implementation of RMH surge protocols, ensuring timely escalation and action Champion the principle of “the right patient, in the right bed, at the right time” Facilitate communication and coordination between clinical units, Admitting, and support services Proactively identify and address flow barriers to optimize bed utilization across the organization Provide clear situational updates and escalate concerns to appropriate leadership as needed Respond to and support resolution of patient and family concerns or complaints on weekends, including facilitating service recovery when appropriate Promote a culture of excellent customer service and patient experience across all interactions Contribute to a culture of patient-centred care, safety, and collaboration Support initiatives that advance RMH’s strategic goals related to patient flow and system performance
This is an onsite position at Ross Memorial Hospital in Lindsay, ON.
Effective August 24, 2026 and ending on or before March 31, 2027.
Essential Qualifications
Regulated clinical professional with current registration, in good standing with applicable college (Registered Nurse or Allied Health preferred) Minimum five (5) years of recent hospital experience Demonstrated clinical leadership and/or supervisory experience in an acute care setting Strong understanding of patient flow, capacity management, and hospital operations Excellent communication, problem-solving, and decision-making skills Ability to work both independently and collaboratively in a fast-paced environment Flexibility to work weekends and occasional after-hours weekday shifts Must be able to fulfill the physical requirements of the job, as per the current Physical Demands Analysis.
Hours of Work
Orientation and initial training will occur during weekday hours and is mandatory.
Current hours are day shifts on weekends. Additional weekday shifts may be available based on operational needs.
Employment Equity
Ross Memorial Hospital is committed to meeting the needs of persons with disabilities. Accommodation will be provided throughout the hiring process at the request of the applicant.
Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct.
Are you interested in this job?
About ROSS MEMORIAL HOSPITAL
Located in the heart of the City of Kawartha Lakes, Ross Memorial Hospital is an active, acute-care community hospital serving more than 80,000 local residents and seasonal visitors. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The most recent expansion included the addition of MRI and Cardiac CT service. The Ross Family takes pride in providing compassionate, quality patient care.
Exceptional Care – Together: RMH strives to be an exceptional community hospital, valued by our patients and partners. We provide acute and continuing care, inspired by our patients and families, within a team that is committed to:
• Improving health by anticipating and responding to the health needs of the community; • Collaborating with our health service partners, both in our community and beyond; • Promoting a progressive and healthy work environment.