Housing Worker

Thrive Department

Onsite

Full Time, Contract (6 Months)

Level 7

Requisition Number: HSG-2026-001

Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day.

More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community.

For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people.

Overview: In this position the candidate will be responsible for direct implementation of Covenant House’s philosophy, mission statement and policies as they pertain to residential care. Note: This position supports a 24/7 operation; candidates with flexible availability are preferred.

We are currently recruiting for 1 Full Time, Contract Housing Worker. This is a replacement role within the organization

Overview: This individual is responsible for assisting youth in finding and securing affordable housing. This person will be involved with viewing apartments with the youth, accompanying youth to the furniture bank, as well as assisting youth to navigate OW/ODSP. This individual is also responsible to build and increase our pool of landlords.

Responsibilities:

Direct implementation of Covenant House philosophy, mission statement and policies as they pertain to disconnected, homeless and hard to serve youth Completing a housing history and assessment with each youth Developing an appropriate housing plan which could include market rent apartments, co-ops or group homes in accordance with Hostel Services guidelines Developing an appropriate discharge plan in accordance with Hostel Services guidelines Provide after care support for vulnerable youth through CSS drop-in and home visiting Assisting youth in selecting an appropriate roommate for shared accommodation Supporting youth during negotiations with landlord Provide eviction prevention to youth at risk of being evicted. Assisting youth in developing and following a housing budget Connect youth to life skills training either through YIT supports or external referrals Assisting youth in organizing and applying for community start up allowance from the welfare office Providing “hands on support” as requested by Case Management Team, e.g. escorting youth to appointments etc. Assisting youth in furniture, linen and kitchen utensils acquisition Liaising with other service providers and housing registries to identify available suitable accommodation. Finding and securing new landlords in the community Other additional duties as assigned

Qualifications

College or university degree or diploma in child and youth work or equivalent. Minimum two years experience in a shelter or residential setting. Knowledge of adolescent developmental theory and specific issues related to street youth. First Aid, CPR and basic computer skills an asset. Preference will be given to candidates who have housing and community resources experience; a working knowledge of the Tenant Protection Act, and the welfare system Excellent report writing skills and previous statistical data collections experience. Excellent verbal and written communication skills. Knowledgeable in using ETO software and data entry

Don’t meet every requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet all qualifications. If you are excited about the role but your resume doesn’t align perfectly with every qualification in the description, apply anyway. You may still be the right candidate for this or other roles.

What we Offer:

Meaningful work. Competitive compensation. Benefits such as Health, Dental, Vision, Personal Days, Employee Assistance Program, Tuition Reimbursement and more. Employee perks which include discounts on gym membership, city bike rentals, auto & home insurance and more.

Interested candidates are welcome to apply directly to this posting on or by July 10, 2026. Only those selected to move forward in our recruitment process will be contacted. No agencies or phone calls please.

Use of AI and Technology in the Hiring Process

Covenant House Toronto does not use artificial intelligence (AI) to make or inform hiring decisions. However, we do use an external applicant tracking system (ATS) to help manage applications efficiently.

While our ATS may apply automated filters or sorting functions, all applications are reviewed and evaluated by human recruiters. No hiring decisions are made by AI.

Commitment to Equitable Recruitment

At Covenant House Toronto we believe in a workplace culture of inclusion that is welcoming, respectful and safe for all staff. It is critical to Covenant House Toronto success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people, and people with disabilities.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policy on Accommodation, a request for accommodation will be accepted as part of the Covenant House recruitment process.

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