General Information

Locations: Vancouver - Great Northern Way, British Columbia, Canada

Role ID

214004

Worker Type

Temporary Employee

Studio/Department

Marketing

Work Model

Hybrid

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

EA Experiences

Our EA Experiences group is dedicated to ensuring great experiences for our growing communities centered around our world-renowned brands, including fan-favorites like Apex, Battlefield, EA SPORTS FC, Madden NFL and The Sims, just to name a few. We're a multi-functional group, with world-class expertise building fandoms, driving interactive storytelling, and positioning our franchises at the center of the broader entertainment ecosystem. We inspire, connect, and engage fans through culturally relevant content, intentionally architected journeys across channels, and meaningful fan care. Our goal is to provide valuable, easy experiences that fans love – in our games, around our games, and through innovative adjacent experiences to grow and enrich how fans experience EA as we shape the future of entertainment. The External Development team in the Experiences (XO) org is seeking a Training Specialist, External Development.

Summary

The Associate Technical Artist, External Development supports vendor connectivity efforts, including network setup, pipeline validation, and assisting external teams with onboarding. You will assist the ExDev team and ensure that vendors are connected, able to produce content, and following established workflows.

Working under the guidance of the Technical Artist, you will implement standardized setup processes, support vendor operations, and help maintain efficient external development pipelines. You will focus on improving consistency and reducing friction in vendor onboarding and daily support. This is a hybrid role with 3 days a week in office. You will report to the External Development Director.

Responsibilities:

• Support onboarding and offboarding efforts for external vendors by assisting with account setup, tool access, and pipeline connectivity.
• Implement vendor setup tasks, including user account configuration, software access, and basic tool setup, following established documentation and processes.
• Help maintain vendor connectivity, troubleshoot common issues, and escalate more complex problems.
• Collaborate with the Technical Artist and other teams (Tech Design, Production, Operations) to help resolve technical issues related to game capture and asset workflows.
• Manage smaller tasks with established vendors under the direction of the Technical Artist.
• Contribute to the validation of vendor deliverables by checking for adherence to established technical specifications and workflows.
• Create documentation for vendor setup processes, workflows, and common troubleshooting steps.
• Identify minor workflow inefficiencies and suggest improvements to existing processes.

Qualifications:

• 1–3 years of experience in a Technical Artist or related role, with exposure to asset pipelines, tools, or external development workflows.
• Familiarity with Perforce or similar version control systems, including basic usage and user support.
• Experience with Digital Content Creation (DCC) tools such as Maya, MotionBuilder, or Houdini.
• Experience supporting user accounts, tool access, or software setup in a production environment.
• Strong problem-solving skills for resolving well-defined technical issues, with the ability to escalate when appropriate.
• Ability to document workflows and update existing technical documentation.
• Effective communication skills when working with internal teams and external partners.
• Familiarity with Python or other scripting languages.

Pay Transparency - North America

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

* British Columbia (depending on location e.g. Vancouver vs. Victoria) *$92,900 - $129,200 CAD

Pay is just one part of the overall compensation at EA.

In Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, and extended health/dental/vision coverage and basic life insurance.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.