IT Infrastructure Team Lead (Networks), Information and Communications Technology

Please note that strong internal candidates have been identified.

Information and Communications Technology (ICT), as strategic partners to the University, enables courageous curiosity by empowering students, staff, and faculty to do more than thought possible with technology that boosts productivity, strengthens security, and enhances research outcomes.

The university offers flexible work arrangements; access to the university’s recreation services; ongoing professional development; and a comprehensive benefits and pension program.

Primary Purpose: The Information Technology (IT) Infrastructure Team Lead (Networks) provides technical leadership and coordination for the university’s enterprise network services, including campus networking, data center connectivity, wireless infrastructure, electronic protective services, firewalls and security appliances, and core network services such as DNS and DHCP. This role enables the delivery of reliable, secure, and high-performing network services that support the teaching, research, and administrative goals of the university.

Nature of Work: The team lead provides technical leadership and coordination across infrastructure services with a primary focus on system administration and project delivery related to network services. The team lead assigns work, mentors colleagues, and sets technical direction within a matrixed team while reporting to the IT Infrastructure Manager. This position leads service management practices across incident, problem, change, availability, and service development. This role collaborates closely with other infrastructure team leads as well as Enterprise Architecture and IT security teams. The team lead contributes to lifecycle planning, continuous improvement, and engages with both vendors and enterprise procurement.

This position will be based in-person at the University of Saskatchewan campus in Saskatoon, Saskatchewan. The position may be eligible for hybrid work under the terms of USask's Alternative Workspace Guidelines. Occasional evening or weekend work is required to support critical systems or scheduled maintenance

Typical Duties or Accountabilities:

• Leads technical direction for the network team within infrastructure services, assigning work packages, mentoring team members, prioritizing work and project execution, and overseeing day-to-day operations.
• Leads network service management activities throughout the service lifecycle, from service conception to sunset, within the larger portfolio of network services and provides technical leadership across multiple networking domains (ie,, LAN/WAN, wireless, firewalls, telephony, EPS, VSS, DNS/DHCP, etc.).
• Partners with Enterprise Architecture and Security Operations to align security controls and infrastructure service designs with institutional standards and leading practices while enhancing reliability, performance, and integrity objectives.
• Leads major incident coordination for infrastructure services, supporting effective triage, communication, and restoration as well as advancing problem management to mitigate future incidents.
• Implements IT Infrastructure Library (ITIL) aligned practices across incident, problem, change, availability, and service development, using structured methods to minimize disruption and mitigate operational risk.
• Coordinates change management activities, including risk assessment, testing rigor, implementation planning, and post-implementation review.
• Develops and maintains operational documentation, runbooks, standard operating procedures, build guides, and asset records to support consistent delivery and handoffs.
• Establishes monitoring and observability processes for performance, capacity, and availability, reviewing metrics and service level agreements to identify improvements.
• Contributes to lifecycle planning, technology refresh roadmaps, and service modernization initiatives; recommends options based on analysis of risk, cost, functionality, and alignment with institutional priorities.
• Guides continuous improvement initiatives and adoption of automation and modernization to streamline routine administration and reduce operational toil.
• Engages in vendor and contract activities, such as orders, quotes, licensing, and delivery schedules, and participates as a technical subject matter expert in larger procurement processes.
• Provides input to budget forecasting and planning for infrastructure services.
• Communicates service status, risks, and improvement plans to stakeholders and the unit’s leadership team, supporting transparency and timely updates.
• Coordinates system administration activities for network service platforms to support reliability, performance, and security.
• Organizes and participates in scheduled maintenance windows, coordinating activities to minimize user impact.
• Remediates issues in a large, multi-segment, campus network connected to multiple internet and research networks and remote sites.
• Programs and troubleshoots network elements across multiple network domains.
• Communicates and acts in a respectful and professional manner, collaborates effectively, abides by policy, and contributes to a positive and productive work and learning environment.
• Engages in continuous learning by participating in activities, training, and events related to Indigenous engagement, reconciliation, equity, diversity, and inclusion.
• Demonstrates respect and dignity for all members of the community, actively contributes to an environment of acceptance and inclusion of others, and responds to different perspectives from a place of curiosity, respect, and non-judgement.
• Undertakes related duties, as assigned, consistent with the nature of the position.

Education:

• We appreciate that non-traditional career paths may have developed a candidate’s competency, and alternate combinations of education and experience may be considered.
• A bachelor’s degree in computer science, information technology, engineering, or a related field.
• Industry certifications such as ITIL Foundation or platform specific certifications in systems, networking, storage/backup, or cloud are assets.
• Industry certifications in automation, scripting, and infrastructure as code (IaC) are assets.

Experience:

• Minimum of five years’ experience in large scale enterprise environments delivering infrastructure services, such as networks, systems administration, and data center infrastructure, with evidence of technical leadership and project coordination.
• Experience collaborating with security and enterprise architecture teams, vendors, and cross functional teams in complex environments.
• Applied experience in ITIL practices, including incident, problem, change, and availability management.

Skills:

• Demonstrated expertise in one or more network domains (ie,, LAN/WAN, wireless, firewalls, telephony, EPS, DNS/DHCP, etc.) and one or more infrastructure domains (ie,, networks, virtualization, storage/backup, identity and core services, etc.) with breadth to coordinate across domains.
• Sound judgement and strong time management skills.
• Strong communication skills for interactions with both technical and non-technical stakeholders.
• Well-established mentorship and facilitation skills.
• Extensive technical knowledge of network hardware such as switches, routers, wireless access points and protocols (TCP/IP, VLANs, DHCP, DNS).
• Experience in scripting and automation (ie,, Python, PowerShell, etc.).
• Ability to read and interpret technical documentation, schematics, and configuration guides.
• Strong troubleshooting and diagnostic skills across physical and logical network layers.
• Ability to work effectively both independently and collaboratively in a diverse environment.
• Ability to perform moderate physical tasks in various locations across campus including but not limited to equipment installation and lifting, wiring, work in constrained areas, and work at modest heights.

Department: ICT ResrchLibrary&DataCtr Tech
Supervisor Job Title: IT Infrastructure Manager
Status: Term 1 year with the possibility of extension or becoming permanent

Employment Group: ASPA

Shift: Mon-Fri, 8:00-4:30

Full Time Equivalent (FTE): 1.0

Salary: The salary range, based on 1.0 FTE, is $87,266.00 - 145,353.00 per annum. The starting salary will be commensurate with education and experience.

Salary Family (if applicable): Information Technology

Salary Phase/Band: Phase 3

Posted Date: 3/16/2026

Closing Date: 3/22/2026 at 6:00 pm CST
Number of Openings: 1
Work Location: On Campus

The successful applicant will be required to provide the following current verification(s) where 'Yes' is indicated below. Further information is available at: https://careers.usask.ca/tips-for-applying.php

Criminal Record Check: Yes
Driver's License and Abstract Check: Yes
Education/Credential Verification: Not Applicable
Vulnerable Sector Check: Not Applicable

The University of Saskatchewan aspires to be what the world needs and embraces equity, diversity and inclusion as foundational to excellence and innovation. We actively seek to create a welcoming environment where all individuals feel empowered to thrive, contribute, and grow. Applications from equity-deserving groups are encouraged as part of our ongoing efforts to reflect the diversity of the communities we serve: EDI Framework for Action**.**
We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships. Verification of Indigenous Membership/Citizenship at the University of Saskatchewan is led and determined by the deybwewin | taapwaywin | tapwewin: Indigenous Truth policy and the Standing Committee in accordance with the processes developed to enact the policy. Successful candidates that assert Indigenous membership/citizenship will be asked to complete the verification process of Indigenous membership/citizenship with documentation.
The University of Saskatchewan provides an accessible and inclusive workplace. Should you require support through any stage of the recruitment process, please contact usfor assistance.