Role: Salesforce Communications Cloud Architect - Telecom Industry Toronto Hybrid Contract

Job Description: Salesforce Communications Cloud Architect - Telecom Industry, Salesforce development/architect experience, with strong focus on CPQ in Vlocity Managed Package or Communications Cloud on Core and Revenue Cloud. Skills: Salesforce Communication Cloud

Role Descriptions: Design end-to-end solutions within the Communications Cloud| ensuring alignment with B2C telecommunications business objectives.Architect complex product configuration| pricing rules| and quoting flows using Salesforce OmniStudio.Design order capture| decomposition| and orchestration flows| managing fallout handling and tracking.Architect seamless data flow and APIs between Salesforce and middleware platforms (e.g.| MuleSoft) and external payment gateways.Lead design workshops| oversee technical delivery teams| and conduct solution/code reviews to maintain architectural integrity and scalability.Customize the CPQ platform using Apex| Lightning Web Components (LWC)| Aura| Visualforce| and JavaScript.Integrate CPQ with external systems (ERP| billing| inventory) via REST/SOAP APIs.Develop custom automation: Apex classes| triggers| batch jobs| asynchronous processes| and flows. Optimize performance| ensure compliance with Salesforce best practices and governor limits. Gather and translate complex requirements from business teams into technical solutions. Create and maintain technical documentation: process flows| design specs| and coding standards. Assess the current implementation landscape| provide thoughts and implement various performance improvement measures.

Essential Skills: Deep understanding of the telecommunications or communications service provider (CSP) industry.15+ years of Salesforce development/architect experience| with strong focus on CPQ in Vlocity Managed Package or Communications Cloud on Core and Revenue CloudExpertise in Apex| LWC| Aura components| Visualforce| JavaScript| SOQL| SOSL| and CPQ pricing engine. In-depth experience configuring CPQ in Vlocity: product rules| pricing rules| discounting| approval workflows| quote templates.Solid understanding of Salesforce data modeling| security| profiles| roles| permission sets. Experience integrating with external platforms via REST and SOAP APIs.Familiarity with declarative automation tools: Flows| Process Builder.Exposure to Agile/Scrum delivery environments.Strong problem-solving and stakeholder collaboration abilities.