Program Coordinator – Supported Volunteer Program

Reporting to the Manager of Community Programs, the Supported Volunteer Program Coordinator is responsible for working with adults with developmental differences in the Maple Ridge/Pitt Meadows area by providing training and support opportunities by coordinating volunteer placements within community.

ACCOUNTABILITIES

• Develop and coordinate meaningful volunteer opportunities tailored for adults with support needs and developmental differences, fostering inclusive community engagement.
• Receive and manage client referrals from Community Living British Columbia, ensuring a streamlined intake process.
• Assess client referrals to identify strengths, interests, and goals, matching each client to an appropriate volunteer opportunity.
• Provide skill-based training to referred clients, equipping them with the necessary tools for a successful, rewarding volunteer placement.
• Calculate and record volunteer hours contributed by clients, track placements, and compile data for program documentation, including the annual program report.
• Implement and maintain updates to program policies and procedures, ensuring the program manual remains current and accurate.
• Continuously monitor program progress and outcomes to ensure contract requirements are met. Report any issues or discrepancies to the Program Director and Executive Director for resolution.
• Participate in meetings, address any challenges, and escalate concerns to the supervisor as needed.
• Ensure detailed and organized documentation of all communications, including personal and telephone interactions.

QUALIFICATIONS

Education, Training and Experience

• 2-year diploma from a recognized post-secondary in the social services field; and/or in the area of working with persons with special needs/developmental disabilities.
• 2 years of related experience in behaviour, communication and training of persons with developmental disabilities and/or vulnerable adults.

Additional Requirements

• Clear Criminal Record Check is required.
• Current First Aid and CPR Certificate.
• Valid and unrestricted Class 5 BC Driver’s License with access to a safe and reliable vehicle.
• Clear Driver’s Abstract (provided annually).
• Position requires Union Membership.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of community agencies, resources and support services, in order to aggressively access

resources needed.

• Ability to accurately record and report detail for client files and other related documents.
• Ability to efficiently and effectively manage time, energy and stress levels.
• Possess strong computer skills including but not limited to word processing, client database, email, and spreadsheets.
• Possess interpersonal and problem-solving skills meeting the level of challenged individuals.
• Ability to communicate effectively with individuals with disabilities.
• Possess a dedicated attitude towards the rights of individuals with disabilities.
• Knowledge and understanding of socio-economic and cultural background of each client.
• Possess awareness of the variety of challenges and levels of people with disabilities that could be referred to this program.
• Knowledge of Continuous Quality Improvement philosophy
• Ability to empower others
• Ability to establish a respectful relationship with persons served to help gain skills and confidence.
• Ability to work collaboratively with other personnel and/or providers or professionals.

Shift/Schedule/Hours per week: 31 hrs/week, Monday – Friday; temporary position until the return of the incumbent

Expected Start Date: ASAP

Wage/Salary: starting at $29.17/hour

Grid Level: 12

Application Deadline: Position will remain open until filled

We are committed to recruiting a diverse workforce that represents the communities we proudly serve, while encompassing the principles of equity, inclusion and diversity. We strongly encourage applications from people of colour, Indigenous Peoples, persons with disabilities, people of all gender expressions and sexual orientations including queer, trans, and two-spirit people. In our words and actions, we recognize the challenges for those facing inequalities, while acknowledging our privilege, as we continuously strive to remove bias and reduce barriers that individuals may experience in the hiring and job-seeking process. We invite feedback from all applications who apply for roles within the Agency.