About the role
Position: Salesforce Developer Location: Remote Contract
Job Description:
Mandatory Skills: Service Cloud configuration, Apex, Flows, Platform Events, Change Data Capture (CDC),
REST/Streaming APIs.
Years of experience: 6-14 years only , ONLY FTE A Salesforce Service Cloud Developer with Kafka integration experience builds real-time, event-driven customer service workflows using tools like Salesforce Platform Events, the Pub/Sub API, and external Kafka clusters
Key Technical Skills
Salesforce: Service Cloud configuration, Apex, Flows, Platform Events, Change Data Capture (CDC), REST/Streaming APIs. Integration: Apache Kafka (Producers, Consumers, Topics, Kafka Connect), gRPC, event streaming patterns. Certifications: Salesforce Platform Developer I / II, Service Cloud Consulta Core Responsibilities Event-Driven Architecture: Design real-time data streaming between Service Cloud (Cases, Contacts, Work Orders) and Kafka topics. API & Middleware Utilization: Implement Salesforce Pub/Sub API (gRPC-based) or middleware like MuleSoft to bridge Kafka brokers with Salesforce. Custom Apex & Lightning Development: Write Apex triggers, LWC (Lightning Web Components), and Flows to publish or consume event messages inside Service Cloud.
Service Cloud Core Skills
Case Management: Customizing cases, entitlements, SLAs, and knowledge bases. Routing & Console: Configuring Omni-Channel, skill-based routing, and the Service Console workspace. Automation: Building complex Salesforce Flows, Apex triggers, and custom LWC (Lightning Web Components). AI Tools: Integrating modern features like Einstein Bots or Agentforce conversational tools Integration Experience API Development: Connecting external systems using REST and SOAP APIs. Telephony & Chat: Implementing CTI (Computer Telephony Integration) and third-party chat tools like AWS. Real-Time Data: Using Platform Events and middleware to exchange live data securely.
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Thanks Prashant Bansal Raas infotek corporation 262 Chapman road, Suite 105A, Newark, DE-19702 Phone: 302-565-0188 Ext: 144, Email: Prashant.bansal@raasinfotek.com Website: raasinfotek.com
About Raas Infotek
Raas Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions to our global clientele - collaborating with them to design, develop and implement solutions to add value to their business. For close to Five years now, we have consistently contributed to the business growth of our customers which is why, we consider engagements with our customers as an enduring relationship and work towards adding value to our customer’s business growth. Some of our customers have been associated with us for close to 2 years, which is a testament to our commitment, value and customer focus - and their trust in us. Growing demand by our clients to position ourselves as an extension of their IT organization and a one stop shop for their diverse range of product and solution requirements, led Raas to establish Partnerships and Alliances with niche product and solution providers. Our Technology and Delivery Innovation initiatives ensure that our clients are constantly equipped with solutions, frameworks and skills to exploit emerging opportunities. Our diverse skills, methodologies and competencies provide the technological support to achieve the business goals of our clients. In order to meet the expectations of our clients and our business goals, Raas’s Advisors and Leadership Team is made up of highly skilled, experienced individuals. Each brings to the organization a wealth of knowledge and expertise in chosen areas, a proven understanding of the industry and are visionaries in anticipating new and future trends and direction of the market place. In addition, through Raas, we extend access to a team of Advisors and Domain Experts that provide high impact consultancy services and Business Intelligence to all our clients. We have a global footprint with offices in US,India and Canada and our customer profile is spread across multiple domains and verticals. Our greatest strength lies in our highly motivated talent pool.
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About the role
Position: Salesforce Developer Location: Remote Contract
Job Description:
Mandatory Skills: Service Cloud configuration, Apex, Flows, Platform Events, Change Data Capture (CDC),
REST/Streaming APIs.
Years of experience: 6-14 years only , ONLY FTE A Salesforce Service Cloud Developer with Kafka integration experience builds real-time, event-driven customer service workflows using tools like Salesforce Platform Events, the Pub/Sub API, and external Kafka clusters
Key Technical Skills
Salesforce: Service Cloud configuration, Apex, Flows, Platform Events, Change Data Capture (CDC), REST/Streaming APIs. Integration: Apache Kafka (Producers, Consumers, Topics, Kafka Connect), gRPC, event streaming patterns. Certifications: Salesforce Platform Developer I / II, Service Cloud Consulta Core Responsibilities Event-Driven Architecture: Design real-time data streaming between Service Cloud (Cases, Contacts, Work Orders) and Kafka topics. API & Middleware Utilization: Implement Salesforce Pub/Sub API (gRPC-based) or middleware like MuleSoft to bridge Kafka brokers with Salesforce. Custom Apex & Lightning Development: Write Apex triggers, LWC (Lightning Web Components), and Flows to publish or consume event messages inside Service Cloud.
Service Cloud Core Skills
Case Management: Customizing cases, entitlements, SLAs, and knowledge bases. Routing & Console: Configuring Omni-Channel, skill-based routing, and the Service Console workspace. Automation: Building complex Salesforce Flows, Apex triggers, and custom LWC (Lightning Web Components). AI Tools: Integrating modern features like Einstein Bots or Agentforce conversational tools Integration Experience API Development: Connecting external systems using REST and SOAP APIs. Telephony & Chat: Implementing CTI (Computer Telephony Integration) and third-party chat tools like AWS. Real-Time Data: Using Platform Events and middleware to exchange live data securely.
--
Thanks Prashant Bansal Raas infotek corporation 262 Chapman road, Suite 105A, Newark, DE-19702 Phone: 302-565-0188 Ext: 144, Email: Prashant.bansal@raasinfotek.com Website: raasinfotek.com
About Raas Infotek
Raas Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions to our global clientele - collaborating with them to design, develop and implement solutions to add value to their business. For close to Five years now, we have consistently contributed to the business growth of our customers which is why, we consider engagements with our customers as an enduring relationship and work towards adding value to our customer’s business growth. Some of our customers have been associated with us for close to 2 years, which is a testament to our commitment, value and customer focus - and their trust in us. Growing demand by our clients to position ourselves as an extension of their IT organization and a one stop shop for their diverse range of product and solution requirements, led Raas to establish Partnerships and Alliances with niche product and solution providers. Our Technology and Delivery Innovation initiatives ensure that our clients are constantly equipped with solutions, frameworks and skills to exploit emerging opportunities. Our diverse skills, methodologies and competencies provide the technological support to achieve the business goals of our clients. In order to meet the expectations of our clients and our business goals, Raas’s Advisors and Leadership Team is made up of highly skilled, experienced individuals. Each brings to the organization a wealth of knowledge and expertise in chosen areas, a proven understanding of the industry and are visionaries in anticipating new and future trends and direction of the market place. In addition, through Raas, we extend access to a team of Advisors and Domain Experts that provide high impact consultancy services and Business Intelligence to all our clients. We have a global footprint with offices in US,India and Canada and our customer profile is spread across multiple domains and verticals. Our greatest strength lies in our highly motivated talent pool.