Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters

• SHOP a selection of high-quality Italian, local and homemade products

• LEARN through our classes and our team’s product knowledge

Job Description

This is a fixed-term position with an expected end date of July 2027.

The Benefits Specialist is responsible for supporting the administration and coordination of employee benefit programs, workers’ compensation, and guest incident management. The position ensures employees receive timely and accurate assistance with benefits, leaves, and claims while maintaining compliance with Canadian legislation and internal policies. This position will report to the Director of Benefits, North America with local oversight by the Area HRBP.

• Serve as the first point of contact for employee benefits inquiries.

• Administer Canadian benefits programs (health, dental, life, disability, RRSP).

• Ensure compliance with federal and provincial legislation (ESA, health regulations).

• Support annual benefits enrollment and related communications.

• Administer statutory and company leave programs (sick, medical, parental).

• Track and document leaves accurately in accordance with provincial regulations.

• Collaborate with HR, management, and vendors for smooth leave processing and return-to-work plans.

• Manage WSIB claims, ensuring timely documentation and submission.

• Communicate with employees, managers, and adjusters to support safe return-to-work plans.

• Monitor and document workplace and guest incident reports for compliance.

• Assist with benefits invoicing, reporting, audits, and annual renewals.

• Other duties as assigned.

Qualifications

• Ability to work efficiently and with precision, especially with numbers
• Ability to effectively communicate
• Data entry skills
• Good knowledge of Microsoft Office Suite, especially Excel
• Solid organizational, multitasking and time management skills
• Administrative experience preferred
• Associates or Bachelor’s Degree preferred

Compensation

• Compensation for this role is CAD $24.00-$26.00 hourly

• This position has been posted to fill a current vacancy

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.