Join our Membership Administration team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy.  

Reporting to the Director, Finance Operations, the Membership Administrator is a self-motivated, detail-oriented, organized administrative professional responsible for daily Club management support, responding to general inquiries, and occasionally liaising with members. 

As a key member of our team, you ensure smooth administrative operations and exceptional member support. You efficiently handle inquiries, process membership adjustments, prepare invoices, and maintain accurate records - all with a keen eye for detail and timeliness.

Beyond daily tasks, you play a vital role in team growth by providing feedback to the Director, Finance Operations, helping shape training and coaching opportunities. Your problem-solving skills make you a valuable resource for members and staff alike.

You thrive in a fast-paced environment, meeting deadlines while ensuring accuracy. Whether assisting Club Managers, supporting operations, or collaborating with your team, you’re always ready to step in and make a difference. You actively participate in team meetings, share best practices, and stay up to date on MOVATI policies.

At the core of it all, you’re not just managing tasks—you’re elevating the member experience. Because when we work together, we win together!

Qualifications

We know that great administrative and customer service skills come from a variety of backgrounds, which is why we’re looking for 2+ years of experience in administration and customer support. If you have experience in retail, hospitality, leisure, or fitness, that’s a bonus!

You’re a strong communicator with a service-first mindset, able to build relationships and solve problems with ease. Organization, time management, and multitasking come naturally to you, and you’re comfortable working independently while handling multiple priorities. You’re also tech-savvy, proficient in MS Office (especially Excel), have a working knowledge of Ignite (our member management software), and quick to adapt to new technologies.

Above all, you’re someone who thrives in a dynamic environment, ready to tackle challenges, and always looking for ways to improve the member experience.

Annual salary range: $48,000 - $55,000

• The posting is for an existing, currently open contract position (6 months).

The compensation will be determined based on experience, skills set, education and training, and other organizational needs.

Perks

We offer a competitive total compensation package that includes an industry leading base salary, group benefits, complimentary membership and leadership training to help ensure you are always learning and developing. Our promise at Movati is to help you feel welcome, feel comfortable and feel healthy.  

Accommodations are available on request for candidates taking part in all aspects of the selection process.

MOVATI Athletic uses email to communicate to all applicants.  Please ensure to use an email address that is checked daily and accepts emails from unknown users. We recommend that applicants check both junk and spam folders.

Click that button and apply now!