Location: Ottawa, ON (primarily remote with onsite work as required)

Duration: 2 years

Security Clearance: Secret

Language: Bilingual (French and English)

Responsibilities

Provide senior-level organizational change management advisory and implementation support for digital transformation initiatives. Support the development of OCM approaches, strategies, plans, and frameworks using recognized methodologies, including ADKAR. Conduct change impact analyses, stakeholder assessments and readiness assessments. Assist with communications, engagement, and training activities to support change adoption. Define and document governance structures, roles and responsibilities related to change management activities. Develop communication materials and support stakeholder engagement activities. Identify change-related risks and resistance factors and recommend mitigation approaches. Support the development and coordination of training materials and activities. Provide advice and guidance to project teams and stakeholders on change management practices. Facilitate workshops, meetings, and stakeholder consultations as required. Track and report on change management activities, including adoption indicators and maintain supporting documentation. Provide knowledge transfer to internal resources.

Qualifications

10+ years of experience as a Change Management Consultant. 10+ years of experience in change management focused on communications, engagement, behavioural change and cultural change. Experience delivering stakeholder interviews, workshops, senior management consultations, and senior management presentations across at least 5 projects within the last 5 years. Current certification in one or more of the following: Prosci Change Management, ACMP Certified Change Management Professional (CCMP), or APMG Change Management Practitioner (CMP). Experience developing current-state analyses, change rationales, and future-state or desired-state definitions for change initiatives. Experience leading the development of OCM documentation, including organizational change readiness assessments, change implementation plans, communication and stakeholder engagement plans, leadership alignment plans, training plans, job classification assessment reports, and knowledge transfer and reinforcement plans. Experience developing evaluation metrics and measurement frameworks to assess the success of change management strategies for IT-enabled business transformation initiatives. Experience leading cultural change initiatives in organizations of 500+ employees, including identifying practices requiring change, prioritizing selected practices, formulating performance objectives, establishing key characteristics of new practices, and identifying barriers to implementation. Undergraduate degree or college diploma in organizational change management, business management, business administration, commerce, human resources, social sciences or a similar discipline.

AI Disclosure: We do not use artificial intelligence (AI) tools to screen, assess, or select applicants at any stage of our recruitment process. All applications are reviewed by our recruitment team.

OXARO is committed to fostering an inclusive, equitable and respectful workplace where every individual feels valued and empowered to contribute their best. We believe that diversity drives innovation and strengthens our ability to serve our clients and communities. We are dedicated to ensuring a fair and unbiased recruitment process and welcome applications from members of the four designated groups under the Employment Equity Act: women, Indigenous peoples, persons with disabilities and members of visible minorities.

Accommodations are available upon request for candidates taking part in all aspects of the recruitment process.

We sincerely thank all applicants for their interest in this opportunity. While we appreciate every application, only those selected for an interview will be contacted.