Why Join Lora Bay? Great people, beautiful location, safe and fun work environment! Paid training! Free golf! Staff (and friends and family) discounts on meals, rooms, and golf Staff parties, $$ rewards, and recognition programs $500 for referring fellow team members and earn $ for bringing in business* Contract completion bonus* *Some conditions apply. Please inquire for details. Do you have experience working in a golf pro-shop, merchandising, up-selling, and providing exceptional customer service? If you are organized, have attention to detail, can work under pressure, and have a sense of urgency when it comes to delivering exceptional customer service, keep reading and see if this role is for you! Lora Bay is seeking professional and reliable Golf Shop Attendants to join our team in Thornbury. The Golf Shop Attendant ensures the enjoyment and first-class experience of our members and guests, while maintaining policies, procedures, and golf shop operations. Full-time and part-time positions are available, starting in May through October. Key Responsibilities: Opening and closing the Pro Shop, including nightly reporting and pass-along Maintaining Pro Shop cleanliness and tidiness at all times Maintaining displays and rotate merchandise on a regular basis to ensure a fresh look in the Pro Shop, sell Pro Shop merchandise Attending to the reservations line, book tee times and answering inquiries Deliver excellent customer service in a friendly and professional manner Perform all duties in accordance with daily procedures Assisting members/guests with questions and concerns Staying in constant contact with the Outside Services team Contributing to the coordination of all member and guest events and functions Maintaining the communications book Handling guest complaints in a friendly and professional manner, report complaints to the Head Golf Professional Assisting the Outside Services team when required Performing all other duties as assigned Qualifications: High school-level English communication skills Prior experience in golf or front desk operations an asset Prior retail experience an asset Excellent public relations skills Must excel in customer service Proven organizational skills and attention to detail Strong communication skills and a proven ability to work well in a team environment Be neat and professional in appearance Approach responsibilities in an organized and energetic manner Proficiency with Microsoft Office required Work Arrangement: Work under pressure Work in a fast-paced environment Work indoors and outdoors in a variety of weather conditions Must be able to lift 25 lbs Long periods of standing on your feet Must be willing to work morning shifts, evening shifts, weekends and holidays Compensation: Pay: $18.20 - $19.00 per hour (based on experience) Vacancy Status: New Vacancy Interested? We encourage you to apply even if you don’t meet every qualification. If you’re the right candidate, we’ll support your growth and help you learn along the way. Apply today and help us build what’s next. Great Gulf Group of Companies is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, Indigenous Peoples, and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Great Gulf Group of Companies will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise Human Resources. To be eligible to apply for this position you must be legally entitled to work in Canada. We do not accept international applicants without a valid work permit. We thank all applicants for their interest. Only successful candidates will be contacted. Please note that all hiring decisions are made directly by our team. We do not rely on automated AI screening tools in our recruitment process.