Under the direction of the Manager, Records, Registration and Scheduling, the Scheduling Officer is a member of a team that is responsible for interpreting and analyzing detailed data to inform the decision making required to produce conflict-free student, faculty, classroom, and program timetables for 120+ Post-Secondary programs, including Post-Graduate, Apprenticeship, Joint-credit, and Joint-programs. While adhering to critical deadlines, the incumbent reviews the data accuracy entry of, and provides functional guidance to administrative staff within the academic schools, as well as to the part-time Scheduling Assistant. The incumbent ensures that 7000+ course deliveries, as well as ad hoc room bookings, are effectively scheduled into nearly 500 classrooms across three campuses in a manner which satisfies all existing facility, program, faculty, and student constraints, while optimizing space utilization. The incumbent also reviews and verifies the program curriculum/course information proposed by the academic faculties and provides final approval of all curriculum changes in the term planning system (Sheridan Academic Logistics – ‘SAL’).

What You’ll Be Doing

Analyzing, interpreting, and verifying course loading and enrolment data entered by faculty administrative staff so that error reports can be created for review by Academic Portfolio Administrators (APAs) to confirm the accuracy of course, classroom, faculty, and student program requirements; Advising and providing functional support, guidance and direction to APAs and other academic administrative staff throughout the scheduling process in order to resolve the anomalies rejected as errors by the scheduling software (Academic); Leveraging the functionality within the scheduling software (Academic) to achieve the best possible results in the creation of student, instructor, and room timetables for all Postsecondary, Skills Development, Apprenticeship, and Continuing and Professional Studies programs across all campuses; Developing and implementing solutions for atypical college initiatives such as Cross College/Breadth Electives, Essential Communication Skills courses (ECS) and course-based registration (CBR) which require additional setup, planning and co-ordination; Supporting the registration and enrolment process through the maintenance of specific tables within the Student Information System (PeopleSoft) (e.g. Course Catalogue, Enrollment numbers, Instructors, Student Blocks, and Course Blocks), ensuring that the student and faculty web view is current and reflects up to date changes; Initiating, monitoring and analyzing space simulations on a term-by-term basis to determine physical requirements for future terms; Incorporating projected program offerings and enrolment numbers into the simulations, identifying parameters used, assisting senior management with projections of future space requirements; Communicating results with Manager, Registrar, and other stakeholders, identifying existing deficiencies, and makes recommendations on changes to best accomplish the requests by the Faculties; Developing and maintaining accuracy of the Registration Control Tables, a crucial multipurpose reference document used by various departments at the College; Monitoring, tracking and implementing all approved curriculum changes, ensuring that the SIS (PeopleSoft), SAL, and Faculty Data Collection System (DCU) are updated to reflect any new additions, modifications or deletions; Consulting with scheduling staff from partner colleges and universities through attendance at annual conferences hosted by software vendors; as well as by phone and email; Providing training to administrative staff on scheduling related software and best practices; Performing other related duties as assigned.

About You

You have a highly collaborative spirit and interpersonal skills with the ability to work with others to support establishing and achieving collective goals.

You have a client service focus with an aptitude to make connections, support others, provide excellent customer service and might identify as a community builder.

You have excellent written and verbal communication skills, and ability to present to diverse audiences and communities.

You enjoy balancing many different tasks, staying organized and planning and have the ability to integrate multiple streams of information, prioritize and track multiple projects to meet a demanding workload and keep things running smoothly.

You have a knack for thinking critically about how processes flow and how to build systems.

The Successful Candidate Will Also Meet The Following Requirements

Possess a 3-year diploma or degree in Information Systems, Office Information Management, Business Administration or a related field. Have a minimum of 3 years of practical work experience in a related position interacting with customers and providing guidance. Proven proactive problem-determination/resolution and conflict resolution skills. Experience working with a Student Information System (SIS) is preferred.

Who We Are

Every member of the Sheridan community is passionate about the transformational role we play in people’s lives. Our strategic plan, Sheridan 2027: Forging the Future (https://www.sheridancollege.ca/sheridan2027), charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity, diversity and inclusivity. Diversity is our strength and fuels our commitment to excellence. Across our campuses, we’re making meaningful strides towards developing an equitable and inclusive community.

For more information, visit: Why Work at Sheridan

Other Details

Faculty/Department: Office of the Registrar

Primary Work/Campus Location: Trafalgar (may be assigned activities at any Sheridan campus)

Work Categorization: Hybrid Position | At least 3 days/week on site

Reference #: J0626-0242

Employee Group: Support Staff – Temporary

Type of Vacancy: This is a replacement position

Payband: J

Hourly Range: $43.61 - $50.39

Hours/Week: 35 hours

Hours: 8:30 am – 4:30 pm

Application Details: This is a temporary position that may continue until July 20, 2027

Application Deadline: July 5, 2026

First Nations peoples have lived on this part of Turtle Island for millennia, stewarding the land, the water and all that contributes to life in this region. Today, the culture and presence of First Nations, Inuit and Metis peoples enrich the lands and people of this territory.

Over two centuries ago, the Mississauga people welcomed settlers to this territory, providing sustenance and engaging in trade and commerce. Between 1781 to 1820, eight treaties were signed with the Mississaugas of the Credit First Nation who opened their territory to settlement. Today, Sheridan campuses are located on Treaty 14, also known as the Head of the Lake Purchase of 1806 and Treaty 22 and 23 of 1820.

Treaty history is foundational, and it is our collective responsibility to honour the land, as we honour and respect those who have gone before us, those who are here and those who have yet to come. We are grateful for the opportunity to be learning, working and thriving on this land, and we commit to learn the truth and be active in the process of reconciliation.

Sheridan values the diverse and intersectional identities of its students, faculty, and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from qualified candidates who have been historically disadvantaged and marginalized, including those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.

Sheridan will provide job applicants with accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. To request accommodation, please contact Human Resources.

You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.