Office of the Registrar
CUPE, Term, Full-time
(June 2026 to May 2027)

Internal applicants from CUPE Local 3799 will be given priority consideration.

Reporting to the Director, Graduate, the Student Funding Advisor (SFA) supports internal and external funding for students within the Office of the Registrar at the University of Northern British Columbia (UNBC), with a primary focus on late-stage undergraduate and graduate students (prospective and current). The SFA works closely with the Awards and Financial Aid Advisor (AFAA), provides backup support as required, and receives assigned work from the Awards and Financial Aid Coordinator (AFAC) in support of the broader Awards and Financial Aid team.

Responsibilities

Duties include but are not limited to:

Student Funding Advising, Service, and Outreach

• Advising students and faculty on internal and external funding, including eligibility, applications, deferrals, appeals, and disbursement;

• Providing exceptional customer service to students, faculty, staff, academic leadership, and external partners on funding related matters;

• Proactively encouraging eligible students to apply for awards and scholarships through webinars, workshops, information sessions, and online resources;

• Matching students and programs with appropriate award and scholarship opportunities;

• Collaborating with Student Recruitment and the Graduate Experience Coordinator to deliver award information sessions; and

• Liaising with government funding agencies, service providers, UNBC faculty and staff, regional campuses and financial institutions regarding student funding matters.

Awards Administration and Adjudication

• Reviewing award applications for completeness, eligibility, and quality;
• Overseeing adjudication processes for internal awards, Tri-Council and external graduate scholarships, including preparation of nomination packages;
• Overseeing adjudication processes for the Governor General’s Gold Medal and Academic Distinction awards;
• Administering award disbursements and monitoring ongoing eligibility (working closely with Office of Graduate Administration staff to ensure records audits are completed);
• Maintaining award recipient master lists and producing disbursement reports; and
• Developing, maintaining, and publishing a comprehensive awards calendar with submission deadlines.

Compliance, Policy, and Governance

• Serving as Tri-Council Scholarship Liaison Officer and maintaining current knowledge of Tri-Council policies and requirements;
• Ensuring institutional award procedures comply with external funder and regulatory requirements;
• Maintaining, reviewing, consulting, and updating award policies and procedures, including necessary submissions in compliance with the Senate Committee on Scholarships and Bursaries (SCSB) requirements;
• Supporting the Senate Committee on Scholarships and Bursaries as requested by the AFAC;
• Maintaining detailed knowledge of institutional policies, academic regulations, privacy, confidentiality, records management, and FIPPA requirements; and
• Demonstrating respect for equity, diversity, and inclusion within the UNBC community.

Financial Administration, Reporting, and Analysis

• Preparing internal budget forecasts to support award allocation and committed payments across fiscal years;
• Assisting with enrolment, funding, and compliance reporting for Ministry, Tri-Council, and other governing bodies (including internal to UNBC);
• Producing awards and financial aid reports to support business processes, enrolment management, auditing, and resource prioritization; and
• Providing expertise in awards and financial aid data analysis and reporting.

Systems, Records, and Digital Content

• Maintaining accurate records in UNBC student information systems;
• Acting as a subject-matter expert in awards and financial aid systems, including Banner Financial Aid, Banner Student, and (when requested by the AFAC) StudentAid BC;
• Supporting testing and implementation of awards and financial aid-related systems and Information Technology Services (ITS) projects;
• Developing and maintaining webpages, forms, SharePoint sites, and other digital content related to funding; and
• Researching, developing, reviewing, and maintaining a student-facing database of key external awards.

Training, Documentation, and Professional Development

• Developing and maintaining funding-related documentation and training materials for staff, faculty, and students;
• Training Enrolment Services, Graduate Admissions, faculty, staff, and students on relevant procedures; and
• Attending external award information sessions and professional development activities to maintain current knowledge.

Liaison and Cross-Functional Collaboration

• Liaising with government agencies, financial institutions, UNBC faculty and staff, and regional campuses on funding matters;
• Liaising with the Office of Research & Innovation on the establishment of new awards, revisions to existing awards, and donor relations;
• Working collaboratively with other UNBC areas, such as academic faculties and departments, Office of Research & Innovation, Student Success, Enrolment Management & Strategy, Access Resource Centre, etc., to ensure successful funding, awards, and financial aid processes; and
• Providing backup support for Awards and Financial Aid functions as assigned by the AFAC.

Qualifications

The successful candidate will possess the following:

An undergraduate degree is required. In addition, three to five years of experience in an Office of the Registrar or similar, with specific experience in graduate student administration is required. Experience with graduate admissions (including GPA calculation) and reporting are required. Experience with budget administration is preferred. A strong understanding of student awards and financial aid in a post-secondary environment is an asset. An equivalent combination of education and experience will be considered.

Knowledge, Skills and Abilities

• Exceptional customer service and interpersonal skills;
• Strong administrative, organizational, planning, and multitasking abilities;
• Excellent analytical, problem-solving, and decision-making skills;
• Exceptional written and verbal communication skills, including the ability to convey complex information to a lay audience;
• Experience retrieving, analyzing, and presenting data and reports;
• Experience interpreting and administering student administration policies and procedures;
• Demonstrated experience in business process analysis and improvement;
• Proven ability to develop documentation and deliver training;
• Demonstrated project management skills and ability to manage multiple concurrent initiatives;
• Advanced proficiency with Microsoft Office, Teams, SharePoint, CRM tools, reporting tools, student information systems (Banner), calendaring tools, and web content management systems;
• Training and applied experience with FIPPA and privacy requirements in a post-secondary setting; and
• Training in equity, diversity, and inclusion, preferably in a post-secondary environment.

Excellent time management and organizational skills are necessary, with the ability to solve problems, plan, prioritize and be self-direct with a high degree of accuracy. It is critical that this role can work independently and demonstrate initiative, as well as have the ability to work collaboratively with Faculty, staff, and students with exceptional interpersonal skills. This position requires a high level of professionalism and ability to network, interact with, and provide direction to a wide range of constituents, often with limited time and flexibility.

Salary

This position has been classified at a Grade 11. The annual salary range for this position is $77,768.60 to $80,990.00 and the normal starting salary will be $77,768.60.

UNBC offers excellent benefit packages, and employee training and development opportunities. For more details, please see:

https://www.unbc.ca/human-resources/employee-benefits

Normal hours of work will be 8:30am – 4:30pm, Monday through Friday.

Our Commitment to Diversity and Employment Equity

The University of Northern British Columbia is fully committed to creating and maintaining an equitable, diverse, and inclusive environment that is accessible to all. We are devoted to ensuring a welcoming, safe, and inclusive campus free from harassment, bullying, and discrimination. This commitment is woven into our motto and mission. In the Dakelh language, UNBC’s motto ‘En Cha Huná translates to “they also live” and means respect for all living things. Through the respect for all living things, we are able to grow and learn better together, each bringing our own unique individual differences and contributions to inspire leaders for tomorrow by influencing the world today.

Employment equity requires that we remove barriers and overcome both direct and indirect discrimination. In this way, the pool of excellent candidates increases substantially. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

About UNBC

Since its founding in 1990, the University of Northern British Columbia (UNBC) has emerged as one of Canada’s best small research-intensive universities, with a passion for teaching, discovery, people, and the North. UNBC’s excellence is derived from community-inspired research, hands-on learning, and alumni who are leading change around the world.

Since time immemorial, Indigenous peoples have walked gently on the diverse traditional territories where the University of Northern British Columbia community is grateful to live, work, learn, and play. We are committed to building and nurturing relationships with Indigenous peoples, we acknowledge their traditional lands, and we thank them for their hospitality. UNBC’s largest campus in Prince George is located on the traditional unceded territory of the Lheidli T’enneh, in the spectacular landscape near the geographic centre of beautiful British Columbia.

UNBC consistently ranks in the top three in its category in the annual Maclean’s university rankings. UNBC also recently placed among the top five per cent of higher education institutions worldwide by the Times Higher Education World University Rankings.

With a diverse student population, the University is friendly, inclusive, and supportive. Prince George is a city of ~80,000 people with impressive cultural, educational, and recreational amenities. For more information about living and working in Prince George, please refer to http://www.unbc.ca/experience and https://moveupprincegeorge.ca. Make your mark with this leading post-secondary institution.

To Apply

Applicants should create an applicant profile and upload and submit a cover letter and resume to the system. This position is part of CUPE Local 3799 and is an on-campus position, based in Prince George.

The University of Northern British Columbia is committed to employment equity and encourages applications from the four designated groups (women, Indigenous peoples, persons with disabilities, and members of visible minorities) as well as the 2SLGBTQ+ communities and individuals with intersectional identities.

Persons with disabilities, who anticipate needing accommodation for any part of the application and hiring process, may contact UNBC Health & Wellbeing at employeewellbeing@unbc.ca. Any personal information provided will be maintained in confidence.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. We thank all applicants for their interest in UNBC however, only those applicants selected for further consideration will be contacted.

UNBC does not use artificial intelligence to screen candidate applications.

Applications will be accepted until 4:30PM on May 26, 2026.