Location: Canada (Remote, EST) Duration: 8-10 months Security Clearance: Reliability status Language: Bilingual essential (English and French)

Responsibilities Lead the overall UX design process for a modernized bilingual web platform. Conduct user research through interviews, surveys, and usability testing with diverse user groups. Facilitate stakeholder workshops to align goals, constraints, and design principles. Perform heuristic evaluations using industry best practices. Redesign navigation, information architecture, page layouts, and interfaces. Create wireframes, high-fidelity prototypes, and annotated design specifications. Conduct iterative usability and accessibility testing, including bilingual scenarios. Develop UX guidelines, content strategy, accessibility checklists, and supporting design documentation. Support implementation by producing clear, developer-ready deliverables and handoff materials. Maintain meeting records, action items, version control, and required status updates. Provide knowledge transfer, training, a UX Playbook, and templates for ongoing maintenance.

Qualifications 5+ years of experience producing UX design for web applications, including wireframing, prototyping, usability testing, and technical documentation that supports implementation and long-term maintenance Experience applying WCAG 2.1 AA accessibility standards in UX design on at least 2 projects Experience developing bilingual (English and French) web applications or interfaces on at least 2 projects Experience working in secure environments involving protected or classified information and compliance with recognized security and privacy standards Experience conducting user research and usability testing with diverse user groups and bilingual participants Experience designing inclusive user experiences and producing high-fidelity interactive prototypes using modern prototyping tools, including Figma and Adobe XD Experience collaborating in agile, multidisciplinary teams Experience engaging stakeholders, including users, business owners, and technical teams Experience implementing UX designs into fully functional web solutions Experience applying branding standards in UX/UI design Post-secondary education from a recognized institution in a relevant field

AI Disclosure: We do not use artificial intelligence (AI) tools to screen, assess, or select applicants at any stage of our recruitment process. All applications are reviewed by our recruitment team.

OXARO is committed to fostering an inclusive, equitable and respectful workplace where every individual feels valued and empowered to contribute their best. We believe that diversity drives innovation and strengthens our ability to serve our clients and communities. We are dedicated to ensuring a fair and unbiased recruitment process and welcome applications from members of the four designated groups under the Employment Equity Act: women, Indigenous peoples, persons with disabilities and members of visible minorities.

Accommodations are available upon request for candidates taking part in all aspects of the recruitment process.

We sincerely thank all applicants for their interest in this opportunity. While we appreciate every application, only those selected for an interview will be contacted.