Catholic Social Services is currently seeking a collaborative and highly organized Program Coordinator to support the successful development and delivery of two new employment training programs: Ready to Serve (RTS) and Renewing Expertise, Navigating Upward (RENU).

This position is a contract full-time position and will end date: March 31, 2028 with possibility of extension. Job application closing date: May 29, 2026.

We are seeking two motivated and client focused Program Coordinators to support the delivery of two new employment-training programs: Ready to Serve (RTS) and Renewing Expertise, Navigating Upward (RENU).

This role focuses on employment counselling, participant coaching, and case management, supporting individuals with diverse needs as they progress through training and into sustainable employment.

Reporting to the Team Leader, Program Coordinators play a key role in delivering high quality, participant centered services and contributing to strong program outcomes across all cohorts.

Program Overview:
Ready to Serve (RTS)

A 16 week program prepares participants for employment in the food and service industries through workshops, paid work based learning, and follow up support.

RENU Program

A 16 week program supports internationally trained professionals in Business Administration, IT, and Human Services through group learning, individualized coaching, and work based learning.

Key Responsibilities

• Support participant recruitment, screening, and intake processes, ensuring appropriate program fit.
• Develop, implement, and update individual participant plans (e.g., Work/Life Plans) to guide progress toward employment goals.
• Provide one-on-one employment counselling, including career coaching, résumé and cover letter development, interview preparation, and job search strategies aligned with the Canadian labour market.
• Deliver and facilitate group learning sessions and guided reflection activities to build workplace skills, confidence, and professional behaviours.
• Identify and address barriers to employment through coaching, problem solving, and referrals to internal and external supports.
• Support participants throughout the program lifecycle, including during work-based learning placements, addressing challenges and supporting workplace integration.
• Track and monitor participant progress and engagement, including documenting outcomes and progress toward employment.
• Conduct post-program follow-ups, including employment verification, retention support, and career progression check-ins.
• Assist with the coordination of networking events, employer engagement, and participant activities.
• Contribute to program evaluation, reporting, and continuous improvement activities.
• Maintain accurate and timely documentation and participant records in alignment with program and funder requirements.
• Collaborate with the Team Leader and program staff to ensure coordinated, consistent, and high-quality service delivery.

What This Job Requires:

• Diploma or degree in Social Work, Human Services, Career Development, or a related field.
• Minimum 2 years of experience in employment services, counselling, or workforce development.
• Experience working with newcomers and diverse populations is an asset.
• Experience in case management and group facilitation preferred.
• Equivalent combinations of education and experience may be considered.

Police Information Check including vulnerable sector search, Intervention Record Check and/ or summary of driving record are conditions of employment and the financial responsibility of the candidate.

Skills & Competencies

• Strong employment counselling, coaching, and interpersonal skills.
• Ability to motivate and support participants with diverse needs.
• Excellent communication and facilitation skills.
• Strong organizational and time management skills, with the ability to manage multiple participants and priorities.
• Ability to identify and address barriers to employment through problem solving and resource connection.
• Strong sense of accountability for participant progress and employment outcomes.
• Adaptability and comfort working in a dynamic, fast-paced environment.
• Commitment to equity, diversity, inclusion, and trauma-informed practice.

What We Offer:

• The salary for this position is $58,839.84 to $66,231.36 based on qualifications and experience.
• We offer flexibility and supportive working environment.
• Comprehensive benefit options when eligible.
• Work within a highly collaborative, team-oriented organization, where your ideas are heard, and you can see your impact daily.
• Growth Opportunities: apply and grow your skills within a dynamic, innovative and expanding Agency that is taking a leadership role in our industry.

About Catholic Social Services:
You will be joining an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect.

With 65 years of service delivery experience, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with nearly 2000 staff, and hundreds of volunteers delivering over 100 different programs to people in need throughout Central Alberta and Edmonton.

Our values are at the core of everything we do!

• Humility: We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have.
• Compassion: We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without condition.
• Respect: We demonstrate our respect by being personally present, open and attentive to those we care for and by honouring their dignity and freedom.

We thank all applicants. Only candidates selected for an interview will be contacted.

Catholic Social Services is committed to fostering a diverse and representative workforce. In an effort to enrich our agency and reflect the communities we serve, we welcome applications from qualified individuals of all diverse groups and backgrounds.