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L1 Desktop Support Engineer

BURGEON IT SERVICESil y a environ 18 heures
Regina, Saskatchewan, Canada
Niveau senior
CONTRACTOR

About the role

Job Title: L1 Desktop Support Engineer Location: Regina, Canada (Onsite – 5 Days/Week) (Local onsite role – resource must work from client office in Regina on all days) Total Experience Required : 4–6 years of experience Domain (Industry) Agriculture / Agri Commodities Trading

Job Description · Provide L1 deskside support for Microsoft 365 services including Entra ID, Exchange Online, SharePoint Online, OneDrive, and Intune · Handle Outlook-related issues, MFA/password resets, mailbox and access-related problems · Support mobile device migration and user onboarding activities · Provide support for M365 Tenant-to-Tenant (T2T) migration issues · Coordinate with offshore teams for issue resolution and escalation

Relevant Experience · Hands-on experience in Microsoft 365 support and end-user troubleshooting

Mandatory Skills · Entra ID · Exchange Online · SharePoint Online · OneDrive · Intune · Outlook troubleshooting · MFA support

Desired Skills · Tenant-to-Tenant (T2T) migration exposure · Device migration support

About BURGEON IT SERVICES

IT Services and IT Consulting
201-500
Founded in 2010

Burgeon is a provider of technical and IT staff augmentation solutions. We are in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most.

Burgeon is located in USA, AUSTRALIA & INDIA.

Burgeon offers Contract, Contract-to-Hire, Direct Hire and Payroll Services to companies of all sizes.

Burgeon understands the reaction time required to consistently provide companies with the technical resources necessary for growth. Burgeon places heavy emphasis on internal hiring, database technology integration, ongoing internal training and customer service. Our goal is to build a working relationship with you that is mutually beneficial. As a result, we are highly motivated to consistently deliver the best consultants and the best customer service available.

Burgeon has earned a reputation amongst companies and consultants as being fair dealing and highly customer service oriented. We invite you to experience the difference working with Burgeon can make.

Our Culture

Burgeon has a unique culture and a very distinct, progressive, and professional attitude. We are results driven and passionate about matching the right people with the right companies. We take pride in providing quality consultants to reputable clients in order to ensure a mutually beneficial relationship. We fully understand the competitiveness of our business and rely on each other to maintain an adaptable, professional atmosphere. Our employees work in a fast-paced environment focused on goal setting and accomplishing those goals.

Vision

To provide the highest quality IT resources for small, medium, and Fortune 500 companies.

Mission

At Burgeon we are passionate about matching great people with great companies.

Values

Achieving our mission requires intelligent, energetic and committed people who possess:

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