Location: Saint-Hubert, Quebec, Hybrid (monthly on-site)

Duration: 3 years

Security Clearance: Reliability Status

Language: Bilingual (French and English)

Responsibilities

Provide support functions to facilitate document and data management with OpenText Core. Act as a reference point for OpenText Core and respond to technical and operational requests. Support Information Management Coordinators and IT System Administrators. Analyze incidents and problems, document findings, and coordinate ticket follow-up and resolution with OpenText. Maintain the Content Server test environment and support the implementation of production solutions. Review patches and releases, assess installation relevance, and test updates. Prepare patch installation and release change procedures and keep documentation up to date. Conduct functional and technical testing across OpenText Core modules. Develop business solutions using LiveReports, WebReports, and workflow capabilities. Support disposal process enhancements, digitization processes, and cross-platform connectivity with Microsoft 365, SharePoint, and OneDrive. Create, maintain, and configure Smart UI, and support open-information extraction and reverse engineering activities. Provide presentations, documentation, training, and knowledge transfer on OpenText Core administration and associated modules.

Qualifications

5+ years of experience in software development, network or system administration, and/or IT support 5+ years of experience with the architecture and/or administration of OpenText Core, GCDocs, or Content Server and associated modules in a multiserver environment 5+ years of experience configuring Content Server and its modules 5+ years of experience with LiveReports and WebReports 5+ years of experience updating Content Server and its modules 5+ years of experience analyzing and solving IT problems Experience with retention of information in Content Server Experience delivering technical training on Content Server administration Experience with OTCapture Experience with Content Server Workflow Experience with the Extended ECM module Experience with Content Server Smart UI, Content Server Perspective, and Content Server Aviator

AI Disclosure: We do not use artificial intelligence (AI) tools to screen, assess, or select applicants at any stage of our recruitment process. All applications are reviewed by our recruitment team.

OXARO is committed to fostering an inclusive, equitable and respectful workplace where every individual feels valued and empowered to contribute their best. We believe that diversity drives innovation and strengthens our ability to serve our clients and communities. We are dedicated to ensuring a fair and unbiased recruitment process and welcome applications from members of the four designated groups under the Employment Equity Act: women, Indigenous peoples, persons with disabilities and members of visible minorities.

Accommodations are available upon request for candidates taking part in all aspects of the recruitment process.

We sincerely thank all applicants for their interest in this opportunity. While we appreciate every application, only those selected for an interview will be contacted.