Senior Appian Developer - AI/GenAI
About the role
Role - Senior Appian Developer - AI/GenAI Location - Toronto, ON Role Description: Ensures stability and reliability of Appian systems through RCA, AI-assisted diagnostics, and continuous improvement. Leads resolution of complex L2/L3 issues using AIOps, predictive monitoring, and intelligent alerting. Drives problem management via automation, AI-enabled root cause fixes, and self-healing mechanisms. Enhances performance and scalability using AI-driven optimization and predictive capacity planning. Governs releases and changes with CoE standards, leveraging AI-based risk assessment and validation. Contributes to Appian CoE platform management, including governance, reusable components, and standardization. Designs and integrates AI/GenAI solutions (IDP, NLP, chatbots, decisioning) to enable intelligent automation. Promotes AI-assisted development and hyperautomation to improve efficiency and reduce manual effort. Maintains AI-enabled knowledge management (runbooks, documentation) for faster issue resolution. Mentors team on Appian, AI adoption, and CoE best practices while ensuring security and responsible AI compliance. Provides leadership updates on system health, risks, and AI-driven optimization opportunities.
About Apptoza Inc.
Apptoza is a boutique IT service provider, offering a comprehensive range of IT services and solutions. We take pride in delivering excellence in IT consulting to businesses of all sizes, from large enterprises to mid-sized and small businesses.
Founded by a team of seasoned IT professionals, Apptoza provides the expertise and leadership necessary to drive successful IT projects and help companies achieve their strategic goals. Whether you require full-scale IT project execution, application management services, or short-term consulting, our solutions are designed to enhance efficiency across systems, processes, and teams.
As a one-stop IT solutions provider, we offer end-to-end expertise in IT applications. Our consultants have an average of 10+ years of experience, delivering IT implementations across North America, Europe, and Asia. With deep industry knowledge, strong business acumen, and exceptional communication skills, we ensure tailored solutions that align with your unique business needs.
With a global team based in the USA, Canada, and India, we provide flexible, high-quality, and cost-effective IT project implementations. Our customized delivery models—blending on-site, near-site, and off-site services—ensure optimal outcomes for our clients.
At Apptoza, our success is built on a client-first philosophy. We believe that delivering outstanding service and long-term collaboration sets us apart from the competition. Our commitment to excellence and innovation fosters strong, lasting partnerships with our clients.
At Apptoza, your success is our priority.
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Senior Appian Developer - AI/GenAI
About the role
Role - Senior Appian Developer - AI/GenAI Location - Toronto, ON Role Description: Ensures stability and reliability of Appian systems through RCA, AI-assisted diagnostics, and continuous improvement. Leads resolution of complex L2/L3 issues using AIOps, predictive monitoring, and intelligent alerting. Drives problem management via automation, AI-enabled root cause fixes, and self-healing mechanisms. Enhances performance and scalability using AI-driven optimization and predictive capacity planning. Governs releases and changes with CoE standards, leveraging AI-based risk assessment and validation. Contributes to Appian CoE platform management, including governance, reusable components, and standardization. Designs and integrates AI/GenAI solutions (IDP, NLP, chatbots, decisioning) to enable intelligent automation. Promotes AI-assisted development and hyperautomation to improve efficiency and reduce manual effort. Maintains AI-enabled knowledge management (runbooks, documentation) for faster issue resolution. Mentors team on Appian, AI adoption, and CoE best practices while ensuring security and responsible AI compliance. Provides leadership updates on system health, risks, and AI-driven optimization opportunities.
About Apptoza Inc.
Apptoza is a boutique IT service provider, offering a comprehensive range of IT services and solutions. We take pride in delivering excellence in IT consulting to businesses of all sizes, from large enterprises to mid-sized and small businesses.
Founded by a team of seasoned IT professionals, Apptoza provides the expertise and leadership necessary to drive successful IT projects and help companies achieve their strategic goals. Whether you require full-scale IT project execution, application management services, or short-term consulting, our solutions are designed to enhance efficiency across systems, processes, and teams.
As a one-stop IT solutions provider, we offer end-to-end expertise in IT applications. Our consultants have an average of 10+ years of experience, delivering IT implementations across North America, Europe, and Asia. With deep industry knowledge, strong business acumen, and exceptional communication skills, we ensure tailored solutions that align with your unique business needs.
With a global team based in the USA, Canada, and India, we provide flexible, high-quality, and cost-effective IT project implementations. Our customized delivery models—blending on-site, near-site, and off-site services—ensure optimal outcomes for our clients.
At Apptoza, our success is built on a client-first philosophy. We believe that delivering outstanding service and long-term collaboration sets us apart from the competition. Our commitment to excellence and innovation fosters strong, lasting partnerships with our clients.
At Apptoza, your success is our priority.