Join the City of Medicine Hat as a Hospitality Lead (Kitchen Lead Cook)!

Temporary | Casual | On site
Starting at $21.25/hour

Bring your culinary leadership and passion for exceptional guest experiences to a role where no two days are the same. As a Hospitality Lead, you'll be at the heart of dynamic, high-energy venue - guiding teams, elevating food and beverage service, and ensuring every guest interaction leaves a lasting impression. If you thrive in fast-paced environments, love leading from the front, and take pride in delivering quality and consistency, this is your opportunity to make a visible impact.

What you'll do

• Elevate guest experience by ensuring food, beverage, and service standards consistently exceed expectations
• Lead and inspire Back of House kitchen teams, creating an engaged, accountable, and high-performing culture
• Drive operational excellence by maintaining quality, efficiency, and consistency across service delivery
• Safeguard financial integrity through proper food handling, rotation, and portion control, assist with inventory counts
• Foster a welcoming, responsive environment where guest needs are anticipated and addressed with professionalism
• Uphold compliance with food safety and alcohol service standards, ensuring a safe and responsible environment

What you bring

• Experience in line cooking and buffet preparation.
• Ability to work independently or as a team.
• A leadership style that motivates, coaches, and builds trust within a team.
• A calm, solutions-focused mindset in fast-pacedhigh-pressure situations.
• A natural ability to anticipate guest needs and deliver memorable service experiences.
• Strong organizational skills and the ability to juggle competing priorities with confidence.
• Excellent communication skills, with the ability to build positive relationships across teams.
• Attention to detail and pride in maintaining quality, cleanliness, and presentation standards.
• A hands-on, lead-by-example approach**.**

Qualifications

• High School Diploma or equivalent required.
• Minimum of 3 years of experience in food service, including at least 1 year in a supervisory role.
• Successful completion or ability to obtain Alberta ProServe certification.
• Successful completion or ability to obtain Food Safe certification.
• Experience with inventory management, cash handling, and point-of-sale systems.
• Concession or hospitality management training (e.g., CCM) is considered an asset.

Why you'll love working with us

We show up with accountability, care, and teamwork - every day, with every person. Our values guide how we work together, serve our community, and support one another so we can deliver exceptional public service.

• Collaborative team culture: Be part of a supportive environment where we Team Up to deliver great community outcomes.
• Career growth and development: We encourage you to Be Curious, offering training and development that fosters continuous learning.
• Competitive total rewards: We Own It by recognizing and rewarding the work that moves our community forward.
• Flexibilitywork life balance: Our commitment to Service with Care includes supporting your wellbeing at work and at home.

Want a deeper look at what it's like to work here? Explore our Culture Playbook, which outlines the values and behaviours that guide our work every day.

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