About the role
Position: Sailpoint IIQ administrator Location: Canada- remote Contract Implementation partner:
Job description:
"Purpose: Ensure candidates have strong communication skills, Strong IAM expertise, customer interaction experience, and minimum SailPoint ISC functional knowledge.
a. Communication Skills (Mandatory)
• Ability to clearly explain technical concepts in simple, customer-friendly language
• Comfortable participating in and leading customer calls
• Structured communication approach (problem → analysis → solution)
• Clear written communication (emails, chat responses)
• Asks clarifying questions and avoids assumptions
b. Customer Interaction Experience (Mandatory)
• Direct customer-facing experience (calls, demos, troubleshooting, KT sessions)
• Experience handling customer queries independently or with minimal support
• Understanding of customer expectations around clarity, timelines, and ownership
c. SailPoint ISC Functional Knowledge
• Basic understanding of SailPoint Identity Security Cloud and its purpose • Awareness of identity lifecycle concepts • Conceptual understanding of authoritative vs authentication sources • High-level understanding of connectors • Awareness of Tenant Connectivity activities"
Ritesh Rawat Raas infotek corporation 262 Chapman road, Suite 105A, Newark, DE-19702 Phone: 302-286-9831 Ext: 142, Email: ritesh.rawat@raasinfotek.com Website: raasinfotek.com
About Raas Infotek
Raas Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions to our global clientele - collaborating with them to design, develop and implement solutions to add value to their business. For close to Five years now, we have consistently contributed to the business growth of our customers which is why, we consider engagements with our customers as an enduring relationship and work towards adding value to our customer’s business growth. Some of our customers have been associated with us for close to 2 years, which is a testament to our commitment, value and customer focus - and their trust in us. Growing demand by our clients to position ourselves as an extension of their IT organization and a one stop shop for their diverse range of product and solution requirements, led Raas to establish Partnerships and Alliances with niche product and solution providers. Our Technology and Delivery Innovation initiatives ensure that our clients are constantly equipped with solutions, frameworks and skills to exploit emerging opportunities. Our diverse skills, methodologies and competencies provide the technological support to achieve the business goals of our clients. In order to meet the expectations of our clients and our business goals, Raas’s Advisors and Leadership Team is made up of highly skilled, experienced individuals. Each brings to the organization a wealth of knowledge and expertise in chosen areas, a proven understanding of the industry and are visionaries in anticipating new and future trends and direction of the market place. In addition, through Raas, we extend access to a team of Advisors and Domain Experts that provide high impact consultancy services and Business Intelligence to all our clients. We have a global footprint with offices in US,India and Canada and our customer profile is spread across multiple domains and verticals. Our greatest strength lies in our highly motivated talent pool.
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About the role
Position: Sailpoint IIQ administrator Location: Canada- remote Contract Implementation partner:
Job description:
"Purpose: Ensure candidates have strong communication skills, Strong IAM expertise, customer interaction experience, and minimum SailPoint ISC functional knowledge.
a. Communication Skills (Mandatory)
• Ability to clearly explain technical concepts in simple, customer-friendly language
• Comfortable participating in and leading customer calls
• Structured communication approach (problem → analysis → solution)
• Clear written communication (emails, chat responses)
• Asks clarifying questions and avoids assumptions
b. Customer Interaction Experience (Mandatory)
• Direct customer-facing experience (calls, demos, troubleshooting, KT sessions)
• Experience handling customer queries independently or with minimal support
• Understanding of customer expectations around clarity, timelines, and ownership
c. SailPoint ISC Functional Knowledge
• Basic understanding of SailPoint Identity Security Cloud and its purpose • Awareness of identity lifecycle concepts • Conceptual understanding of authoritative vs authentication sources • High-level understanding of connectors • Awareness of Tenant Connectivity activities"
Ritesh Rawat Raas infotek corporation 262 Chapman road, Suite 105A, Newark, DE-19702 Phone: 302-286-9831 Ext: 142, Email: ritesh.rawat@raasinfotek.com Website: raasinfotek.com
About Raas Infotek
Raas Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions to our global clientele - collaborating with them to design, develop and implement solutions to add value to their business. For close to Five years now, we have consistently contributed to the business growth of our customers which is why, we consider engagements with our customers as an enduring relationship and work towards adding value to our customer’s business growth. Some of our customers have been associated with us for close to 2 years, which is a testament to our commitment, value and customer focus - and their trust in us. Growing demand by our clients to position ourselves as an extension of their IT organization and a one stop shop for their diverse range of product and solution requirements, led Raas to establish Partnerships and Alliances with niche product and solution providers. Our Technology and Delivery Innovation initiatives ensure that our clients are constantly equipped with solutions, frameworks and skills to exploit emerging opportunities. Our diverse skills, methodologies and competencies provide the technological support to achieve the business goals of our clients. In order to meet the expectations of our clients and our business goals, Raas’s Advisors and Leadership Team is made up of highly skilled, experienced individuals. Each brings to the organization a wealth of knowledge and expertise in chosen areas, a proven understanding of the industry and are visionaries in anticipating new and future trends and direction of the market place. In addition, through Raas, we extend access to a team of Advisors and Domain Experts that provide high impact consultancy services and Business Intelligence to all our clients. We have a global footprint with offices in US,India and Canada and our customer profile is spread across multiple domains and verticals. Our greatest strength lies in our highly motivated talent pool.