Role: Senior Content Designer (UX Content Design) Location: Toronto, ON (Hybrid – 4 days/week onsite) Duration: 12 Months (extension possible)

Job Overview We are seeking an experienced Senior Content Designer to create clear, customer-focused content experiences across digital products and platforms. This role is ideal for a strategic content professional with exceptional writing, editing, and UX content design skills who thrives in cross-functional product teams. The successful candidate will collaborate with designers, product managers, engineers, and stakeholders to simplify complex concepts into intuitive, accessible, and engaging user experiences.

Key Responsibilities Design and deliver content experiences for digital products, websites, applications, and prototypes. Create, edit, and proofread high-quality content with exceptional attention to detail. Apply user-centered design principles to produce accessible, customer-focused content. Translate complex business and technical information into simple, meaningful experiences. Participate throughout the product development lifecycle, including: Product discovery and ideation User research Feature planning and estimation Design execution Post-launch evaluation Collaborate closely with UX Designers, Product Owners, Engineers, and Experience Design Leads. Develop content strategies aligned with business objectives and brand standards. Conduct content reviews and recommend improvements based on customer needs and usability findings. Support presentations, communications, and stakeholder workshops. Provide subject matter expertise on content design and contribute to enterprise initiatives. Identify risks, recommend solutions, and manage multiple priorities independently. Ensure compliance with organizational policies, accessibility standards, and governance requirements. Handle confidential information with professionalism and discretion.

Required Qualifications Undergraduate degree or equivalent professional experience. 5+ years of experience in: UX Content Design Content Strategy Digital Content Design Content Writing Advanced writing, editing, and proofreading skills with expert-level English proficiency. Demonstrated ability to create audience-focused content that simplifies complex concepts. Strong content strategy, planning, and stakeholder management experience. Experience working within agile product development environments. Excellent verbal and written communication skills.

Required Skills Content & UX UX Content Design Content Strategy UX Writing Content Planning Information Architecture User-Centered Design Accessibility Principles Design Thinking Collaboration Cross-functional collaboration Stakeholder Management Presentation Skills Workshop Facilitation Communication Professional Skills Self-motivated Adaptable and flexible Organized and accountable Strong analytical and problem-solving skills Passion for creating exceptional user experiences

Nice-to-Have Qualifications Financial services industry experience. Public website/content experience. Mobile application content design experience. Experience using Figma. Background in UX Design, Human-Computer Interaction, Psychology, Human Factors, Visual Design, Design Strategy, or related disciplines.

Preferred Experience Candidates with experience in one or more of the following will be highly regarded: Digital product design teams Enterprise environments Customer-facing web experiences Mobile-first design Accessibility-focused content design Cross-channel content experiences

Work Environment Hybrid work model (4 days per week onsite). Collaborative, cross-functional product teams. Opportunity to work on impactful digital initiatives. Supportive leadership with strong learning and development opportunities. Fast-paced environment requiring adaptability and effective prioritization.

Success Measures Performance will be evaluated based on: Quality of content and design deliverables Ability to meet project deadlines Collaboration with cross-functional teams Strategic thinking and problem-solving Stakeholder satisfaction Overall contribution to customer experience improvements

Applicant Notices & Disclaimers For information on benefits, equal opportunity employment, and location-specific applicant notices, click here

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. The pay rate for this position is C$60.00/hr.